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Unlock in Safari --> "Open this page in 1Password?"
Sometimes when trying to unlock 1PW in iPad or iPhone Safari - by tapping the "Unlock 1Password" icon in a login screen's name, email, or password field - Safari opens up a new tab and puts up an ale...
1P_Dave
Moderator
Moderator1Password will sometimes require your password even if you have Touch ID enabled. For example:
- If your fingerprint isn’t recognized five times in a row
- If the amount of time in Settings > Security > “Confirm my account password” has elapsed
- If you add or delete a fingerprint from your device
When you see the "Open this page in 1Password" prompt, are you able to unlock 1Password using Touch ID? Or is that a circumstance where you're asked to unlock using your account password?
-Dave
In this case I can indeed unlock with Touch ID. The problem is, when I do that, Safari is showing a new empty tab. The field I unlocked 1PW for is on a different, non-visible tab.
- 1P_Dave
Hmm, I haven't been able to reproduce the same behaviour when using Touch ID or Face ID or two different devices. Would you creating a screen recording of what you see on your end when using Touch ID to unlock 1Password for Safari: Record the screen on your iPhone, iPad, or iPod touch
Once you've created the screen recording please send an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and send you a secure upload link for the screen recording. 🙂
-Dave
Actually you are correct, the behavior I described only happens when the "Confirm my account password" time has elapsed, and 1PW asks for my password instead of Touch ID. Still a bug (I think), but it apparently only happens when 1PW password is needed.
Have you seen the behavior I describe - in which an empty tab comes up while authenticating - when being asked for 1PW password (instead of Touch ID)? That would be undesirable behavior as well, yes?
(I cannot reproduce on demand. It happens unpredictably.)
