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dmitch77's avatar
dmitch77
Occasional Contributor
6 months ago
Solved

Unnecessary "Save Login" panel

I often get an alert saying "To save a login, unlock 1Password first." -  right after I use 1PW to fill in login credentials. This makes no sense - first, I just unlocked 1PW to get it to fill in the...
browser extension
macos
  • 1P_Dave's avatar
    1P_Dave
    6 months ago

    dmitch77 

    Thank you for confirming that and for posting the screenshot of the prompt. This is a known issue that can occur when you use the 1Password for Mac desktop app's Universal Autofill feature  (Command-Backslash) when 1Password for Safari (the browser extension) is also installed. Our development team is currently investigating and I've added your report to the internal work item open with the team. 

    For the time being, until the issue is resolved, I recommend the following workaround:

    1. Open your browser.
    2. Right-click the 1Password icon in the toolbar, then choose "Settings".
    3. In the "Notifications" section, turn off "Allow 1Password to show unlock notifications".


    I'm sorry for the disruption, hopefully this is fixed soon.

    -Dave

    #36567

dmitch77's avatar
dmitch77
Occasional Contributor
6 months ago

1P_Dave  - Can you tell us what (desired, intentional) functionality we'll be missing if we disable unlock notifications? I.e. will this disable functions that one would normal want?

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

dmitch77 

Thanks for the question! If you manually type a password into a website and sign in and 1Password is locked, you won't see a notification to unlock 1Password so that 1Password can save that password. You'll need to remember to unlock 1Password first before typing in the password.

-Dave