Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
3 years ago"Upgrade to Pro and enable Touch ID..." fullscreen window
Since yesterday this full-screen window started appearing every time 1password application is launched, but subscription is active and what is "Pro"?
1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=%22Upgrade%20to%20Pro%20and%20enable%20Touch%20ID...%22%20fullscreen%20window
4 Replies
- 1P_Tommy
Moderator
@alexeypelykh
My apologies. I passed your ticket to another team for a closer examination of the screenshot and followup with you. I'm sorry no one has replied just yet. Someone should be with you as soon as possible. Could I ask you to reply to the email you submitted and include a link to the app and where you procured it? Please do not post that information here. Your reply will go directly to that team. Please do not reply multiple times as it will push you to the back of the queue.
- Former Member
Any updates there?
- Jack_P_1P
1Password Team
Hi @alexeypelykh:
I see you've reached out to us as well via email, so continuing the conversation there would be best. We'll get back to your email soon. Keep an eye out!
Jack
ref: LTV-14933-254
- Former Member
The only way to close it - reboot into safe mode and reboot again.