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Anonymous's avatar
Anonymous
3 years ago

Upgrading to 1password 8 from 1password 7

I'm in the process of upgrading my 1password application. It went smoothly on my IOS devices but running the V8 installer I have a screen saying "waiting for dat to be moved. Don't quit this app." ...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @BMAG64:

Thanks for reaching out! We've found that sometimes if 1Password 7 isn't open, the migrator may not start as expected. Quit the 1Password 8 installer (you won't lose any data), then open and unlock 1Password 7. After 1Password 7 is open and unlocked, run the installer again. Let me know how you get on with that!

Jack

ref: TZP-68673-653