Forum Discussion

Safety's avatar
Safety
Occasional Contributor
7 months ago
Solved

WatchTower suggest Passkey

Hej,

My Watchtower suggests that I use Passkey on https://www.alfredforum.com.

I logged in there to change to Passkey, but they do not support Passkeys...

I contacted the admin of Alfred and asked him where I can switch to Passkey, but the admin informed me that they do not support this.

So maybe there is some wrong information in 1Password... But how can I fix it? Or can you - 1Password developers - change this?

 

ios
macos
watchtower
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    Hello Safety! 👋

    I've tried to reproduce the same issue here on my end but I don't see the same passkey banner. I do see that you have an email address that you're redacted in your screenshot and I wonder if you might have accidentally added that email address as a website address field to the item rather than as an email address field. 

    Can you try the following: 

    1. Open and unlock 1Password.
    2. Edit the item in question. 
    3. Delete the field containing your email address. 
    4. Click +add more and choose E-mail.
    5. Enter your email address and save the item. 


    Do you still see the passkey banner? 

    -Dave

     

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    7 months ago

    Hello Safety! 👋

    I've tried to reproduce the same issue here on my end but I don't see the same passkey banner. I do see that you have an email address that you're redacted in your screenshot and I wonder if you might have accidentally added that email address as a website address field to the item rather than as an email address field. 

    Can you try the following: 

    1. Open and unlock 1Password.
    2. Edit the item in question. 
    3. Delete the field containing your email address. 
    4. Click +add more and choose E-mail.
    5. Enter your email address and save the item. 


    Do you still see the passkey banner? 

    -Dave

     

    • Safety's avatar
      Safety
      Occasional Contributor
      7 months ago

      Hej Dave, 

      You have eagle eyes... Exactly, that was the problem. I must have been staring at it for too long and didn't notice.
      I have now moved the email from the website area to another area. 
      Now the banner has disappeared.
      Thanks again for your support

      Rolf

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        7 months ago

        Fantastic! I'm happy that the issue is now resolved. 🙂

        -Dave