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Former Member's avatar
Former Member
4 years ago

Website unable to access a stored login (used to work, and no longer does)

Hi - when I try to use the ADT Pulse app on my iPhone, I get the message "1Password can't verify that adt.com should have access to your ADT Pulse login. Do you want to fill it anyway?". I can go ahead and click AutoFill and log in, but the 1Password app doesn't seem to save the information, so I need to do this every time. How do I fix this? Thanks ...

1Password Version: 7.9.5
Extension Version: Not Provided
OS Version: iOS 15.3.1
Referrer: forum-search:https://1password.community/search?Search=can't%20verify%20that%20adt.com%20should%20have%20access

ios

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  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    You're very welcome @rzla! Please get in touch if you need anything in the future.

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    Jack - I tried what you suggested, and the message no longer appears. Thanks for your help - much appreciated!

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @rzla:

    Thanks for asking! If you'd like to smooth this out in the future, adding the https://adt.com URL to your Login item for your ADT Pulse account in 1Password would improve your state of play here. Let me know how you get on with that, or if you run into any trouble along the way.

    Jack

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Hi - when I try to use the ADT Pulse app on my iPhone, I get the message \"1Password can't verify that adt.com should have access to your ADT Pulse login. Do you want to fill it anyway?\". I can go ahead and click AutoFill and log in, but the 1Password app doesn't seem to save the information, so I need to do this every time. How do I fix this? Thanks ...

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1Password Version: 7.9.5
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\nReferrer: forum-search:https://1password.community/search?Search=can't%20verify%20that%20adt.com%20should%20have%20access

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Hi - when I try to use the ADT Pulse app on my iPhone, I get the message \"1Password can't verify that adt.com should have access to your ADT Pulse login. Do you want to fill it anyway?\". I can go ahead and click AutoFill and log in, but the 1Password app doesn't seem to save the information, so I need to do this every time. How do I fix this? Thanks ...

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1Password Version: 7.9.5
\nExtension Version: Not Provided
\nOS Version: iOS 15.3.1
\nReferrer: forum-search:can't verify that adt.com should have access

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Do you want to fill it anyway?\". I can go 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adjustedcostbase.ca","conversation":{"__ref":"Conversation:conversation:156379"},"id":"message:156379","revisionNum":1,"uid":156379,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":20589,"login":"ginkgobiloba","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-6.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-05-19T12:36:50.480-07:00","lastPublishTime":"2025-05-19T12:36:50.480-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":3,"name":"1Password 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Website unable to access a stored login (used to work, and no longer does)","moderationData":{"__ref":"ModerationData:moderation_data:20524"},"body":"

You're very welcome @rzla! Please get in touch if you need anything in the future.

\n\n

Jack

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Jack - I tried what you suggested, and the message no longer appears. Thanks for your help - much appreciated!

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Hey @rzla:

\n\n

Thanks for asking! If you'd like to smooth this out in the future, adding the https://adt.com URL to your Login item for your ADT Pulse account in 1Password would improve your state of play here. Let me know how you get on with that, or if you run into any trouble along the way.

\n\n

Jack

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