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Forum Discussion
Weird mouse problems with 1Password
Since more than a month I'm experiencing weird mouse problem in the Mac app of 1Password.
When I start the program, it works correct for a while. Then after some time, if I click on - say - a pass...
1P_Tommy
Moderator
Moderator@bhermans
I'd like to ask you to create a diagnostics report from your device. It sounds like we'll want to take a deeper dive on this.
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Click Send Diagnostics.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
bhermans A link to this thread:
https://1password.community/discussion/131542/weird-mouse-problems-with-1password#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
