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micmitch's avatar
micmitch
New Member
2 hours ago

"Welcome to 1Password" repeating pop-up

I'm seeing the issue with repeated "Welcome to 1Password" pop up. 

I'm on the latest version of MacOS and checked to make sure I have the latest version of the Safari browser extension.

Anything I can do to stop it?

browser extension
macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 hour ago

    Hello micmitch​! 👋

    I'm sorry that you're seeing a "Welcome to 1Password" screen re-appear when using 1Password on your Mac. So that I can better understand the situation, can you tell me the following: 

    1. Is the screen appearing in the 1Password desktop app? Or in Safari?
    2. If it's appearing in Safari, do you clear Safari's browsing/history cache regularly? 
    3. How often have you seen the screen in the last week or so? 


    I look forward to hearing from you.

    -Dave