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Forum Discussion
When editing an existing entry, an error occurred
When I try to edit an existing entry, the software shows the error as shown in the picture below. There are no issues when creating a new project.
I think it might be because there is a Date for...
1P_Dave
Moderator
ModeratorHello HankZhang! 👋
I'm sorry that you're running into an error message when editing an item. Can you update to the latest version of 1Password for Mac (8.10.44 at the time of writing) and then reproduce the issue again. Then, so that I can investigate this further, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to [email protected].
With your email please include:
- A link to this thread: https://1password.community/discussion/147862/when-editing-an-existing-entry-an-error-occurred
- Your forum username:
HangZhang - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
