When I login to 1Password on Ubuntu Linux, the Firefox extension does not unlock
On Windows 10, when I log into the 1Password desktop app, my Chrome browser extension unlocks at the same time. However, when I login to the desktop app on Ubuntu Linux, my Firefox browser extension does not unlock... I have to login separately, which is not convenient. Suggestions for me?
Then I restarted AppArmor with systemctl restart apparmor and now the 1Password Firefox extension unlocks when I unlock the desktop app and vice versa. Solution inspired by https://github.com/keepassxreboot/keepassxc-browser/wiki/Troubleshooting-guide#6-apparmor-with-ubuntu
Hi @Peter_Wang! You can check if you're on the Snap version by running snap list in a terminal and seeing whether Firefox is listed. If it does turn out to be the Snap version, you may find the below guide helpful here:
I'm sorry to hear you're experiencing this issue again.
Can I have you confirm if you're using the Snap version of Firefox? We've had reports where other users had to revert back to the Deb version after Firefox auto updated.
Hello, I am seeing the issue come up again... I have to enter my master password in the 1Password application and the Firefox extension separately. This is Ubuntu Linux. sudo chown -R root:root /opt/firefox is not resolving it. I closed Firefox 114.0 and 1Password 8.10.7 before running chown. Any ideas?
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On Windows 10, when I log into the 1Password desktop app, my Chrome browser extension unlocks at the same time. However, when I login to the desktop app on Ubuntu Linux, my Firefox browser extension does not unlock... I have to login separately, which is not convenient. Suggestions for me?
On Windows 10, when I log into the 1Password desktop app, my Chrome browser extension unlocks at the same time. However, when I login to the desktop app on Ubuntu Linux, my Firefox browser extension does not unlock... I have to login separately, which is not convenient. Suggestions for me?
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When I login to 1Password on Ubuntu Linux, the Firefox extension does not unlock","moderationData":{"__ref":"ModerationData:moderation_data:99748"},"body":"
Hey @autostatic, I'm glad to hear you were able to resolve the issue. Thanks for sharing what worked for you!
\n\n
Ali
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Fixed this by adding the following lines to /etc/apparmor.d/usr.bin.firefox: \n```
Then I restarted AppArmor with systemctl restart apparmor and now the 1Password Firefox extension unlocks when I unlock the desktop app and vice versa. Solution inspired by https://github.com/keepassxreboot/keepassxc-browser/wiki/Troubleshooting-guide#6-apparmor-with-ubuntu
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Having the same issue, even after installing Firefox from the Mozilla Team PPA. What would be the best way forward in debugging this?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"135","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-07-17T04:41:17.000-07:00","lastPublishTime":"2023-07-17T04:41:17.000-07:00","metrics":{"__typename":"MessageMetrics","views":63},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:99725/message:99746","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:16602":{"__typename":"User","id":"user:16602","uid":16602,"login":"FrankyO1P","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-06T08:00:57.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:16602"},"ModerationData:moderation_data:99745":{"__typename":"ModerationData","id":"moderation_data:99745","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:99745":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16602"},"id":"message:99745","revisionNum":1,"uid":99745,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:99725"},"conversation":{"__ref":"Conversation:conversation:99725"},"subject":"Re: When I login to 1Password on Ubuntu Linux, the Firefox extension does not unlock","moderationData":{"__ref":"ModerationData:moderation_data:99745"},"body":"
Hi @Peter_Wang,
\n\n
I'm glad to hear the solution worked for you!
\n\n
If you have any further questions feel free to contact us anytime!
\n\n
Franky
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"146","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-27T13:16:55.000-07:00","lastPublishTime":"2023-06-27T13:16:55.000-07:00","metrics":{"__typename":"MessageMetrics","views":52},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:99725/message:99745","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:99744":{"__typename":"ModerationData","id":"moderation_data:99744","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:99744":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:99744","revisionNum":1,"uid":99744,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:99725"},"conversation":{"__ref":"Conversation:conversation:99725"},"subject":"Re: When I login to 1Password on Ubuntu Linux, the Firefox extension does not unlock","moderationData":{"__ref":"ModerationData:moderation_data:99744"},"body":"
Thanks that fixed it!
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Hi @Peter_Wang! You can check if you're on the Snap version by running snap list in a terminal and seeing whether Firefox is listed. If it does turn out to be the Snap version, you may find the below guide helpful here:
I hope this helps, but if you have any further questions, let us know!
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Ah yes, I noticed it was auto-updating, so it must be snap. How to I get back to and stay back on the debian version? Thanks.
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Hi @Peter_Wang,
\n\n
I'm sorry to hear you're experiencing this issue again.
\n\n
Can I have you confirm if you're using the Snap version of Firefox? We've had reports where other users had to revert back to the Deb version after Firefox auto updated.
\n\n
Franky
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Hello, I am seeing the issue come up again... I have to enter my master password in the 1Password application and the Firefox extension separately. This is Ubuntu Linux. sudo chown -R root:root /opt/firefox is not resolving it. I closed Firefox 114.0 and 1Password 8.10.7 before running chown. Any ideas?
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Hi @Peter_Wang,
\n\n
Thank you for passing along this information. I'm glad to hear you were able to resolve the issue with those steps!
\n\n
Franky
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1Password Team
