Forum Discussion

lcool1020's avatar
lcool1020
Occasional Contributor
10 months ago

Where is the new 'Secret Key' needed to sign in to 1PW when something goes wrong?

Totally confused. I Couldn't sign in to find version of 1Password. However, just now I decided to type in the url manually and I'm in. What the heck?? 1Password Version: Not Provided Exte...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello lcool1020! 👋

Thank you for reaching out. Can you tell me a little more about the issue that you're running into? Are you trying to sign into the 1Password desktop app? Or 1Password.com? You mentioned a URL, are you able to share that URL?

You can find your Secret Key in your Emergency Kit.

I look forward to hearing from you.

-Dave