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New Contributor

4 years ago

Why is touch ID disabled?

Hi, Why is touch id disabled in the 1password preferences? The apple watch box is active but touch id is greyed out. Thanks, David 1Password Version: 7.8.7 Extension Version: 7.8.7 OS Ve...

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1P_Dave

Moderator

2 months ago

Hello Marconi! 👋

Thanks for reaching out! In general, I don't recommend using 1Password 7 going forward since it's no longer supported. That being said, I see that my colleague has sent you an email as a reply to your support ticket. Please continue the conversation there.

-Dave

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to find 1Password 7.10.2 for PadOS 16","id":"message:157033","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:157033","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:20857"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:157033"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:157033"},"body@stripHtml({\"truncateLength\":200})":" Hi! I've tried to restore my purchase of 1Password on my iPad but this attempt was not succesfull. I didn't find this application in list of My Purchases. I've applied to mailto:support+forum@1Pass...","body@stringLength":"328","rawBody":"

Hi!

I've tried to restore my purchase of 1Password on my iPad but this attempt was not succesfull. I didn't find this application in list of My Purchases.

I've applied to support+forum@1Password.com with above question. My ticket ID is RHX-38463-226.

Will appreciate any advice!

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Hi!

I've tried to restore my purchase of 1Password on my iPad but this attempt was not succesfull. I didn't find this application in list of My Purchases.

I've applied to mailto:support+forum@1Password.com with above question. My ticket ID is RHX-38463-226.

Will appreciate any advice!

"},"Conversation:conversation:157033":{"__typename":"Conversation","id":"conversation:157033","solved":true,"topic":{"__ref":"ForumTopicMessage:message:157033"},"lastPostingActivityTime":"2025-06-02T08:32:43.647-07:00","lastPostTime":"2025-06-02T08:32:43.647-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:157033":{"__typename":"ModerationData","id":"moderation_data:157033","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:157033_1":{"__typename":"Revision","id":"revision:157033_1","lastEditTime":"2025-06-01T11:26:56.374-07:00"},"AcceptedSolutionMessage:message:157061":{"__typename":"AcceptedSolutionMessage","id":"message:157061","conversation":{"__ref":"Conversation:conversation:157033"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:157033/message:157061","revisionNum":1,"uid":157061,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:157033"},"subject":"Re: Where to find 1Password 7.10.2 for PadOS 16","moderationData":{"__ref":"ModerationData:moderation_data:157061"},"body":"

Hello Marconi! 👋

-Dave

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Hello ! 👋

-Dave

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