Forum Discussion

Former Member's avatar
Former Member
4 years ago

Why do I get error message saying "Cannot open 1Password data"

Lately, when I first try to open my 1Password desktop app, I get an error message saying, "Cannot open 1Password Data. This copy of 1Password cannot open your data. The most likely cause is insuffici...
macos
Former Member's avatar
Former Member
4 years ago

Hi @AMCarter3!

This copy of 1Password cannot open your data.

It sounds like you might have multiple copies of the 1Password app on your device. If you open the Applications folder on your Mac, do you see more than one 1Password app there?

Alternatively, do you have an external disk connected with a backup?