Forum Discussion

Former Member's avatar
Former Member
4 years ago

Why do I get error message saying "Cannot open 1Password data"

Lately, when I first try to open my 1Password desktop app, I get an error message saying, "Cannot open 1Password Data. This copy of 1Password cannot open your data. The most likely cause is insuffici...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 years ago

@AMCarter3

We hope it will. Please don't close or open 1Password until after the report completely generates. I am hoping the logs will show if macOS is using the helper from one of your backups. If you do notate the time when the change occured. It should not really be necessary but every bit of info can help.