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Forum Discussion
Why does it seem like I have to retype the keyboard shortcut twice
I grew up on 1Password's pre-v8 experience where I hit [Cmd]-\ once, I unlock the password vault, and the matching creds were automatically filled into the browser fields. Super-speedy responsiveness...
1P_Tommy
Moderator
ModeratorA little bit on the odd side of things here, but you described pre-1Password 8. By chance, did you restore a backup onto another Mac (M1)? I've seen some delays like this where something like Migration Assistant accidentally restored an Intel version of 1Password 8 onto an M1 Mac. Could that apply to you? If so, let me know, and I can get you the instructions for replacing the desktop app.
The other possibility is it's not this, and we need to dig deeper. In that case, I'd like to get you over to my colleagues in email support.
I would also recommend updating to 13.1 when possible. Additionally, please update 1Password 8 for Mac to see if that alleviates the trouble. 8.9.13 is the latest version. I also show that the latest extension, 1Password in the browser is version 2.5.2. You may want to see if updates are available for your browser extension. If nothing else, we'll have ruled out these possibilities if we need to get you over to email support and possibly saved you a couple of emails.
- With all of the potential changes above it might also be prudent to give the Mac a restart too.
