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Former Member
2 years ago"You need to enter your account password before you can use Windows Hello" after boot
1Password is not offering a Windows Hello fingerprint login after boot, giving me the message "You need to enter your account password before you can use Windows Hello." If I'm reading the help infor...
Former Member
2 years agoag_mike_d, removing all of the Hello options and re-adding them solved the problem. I'm a little surprised by that since I'd previously cleared my TPM in the Windows security processor troubleshooting area. Regardless, once I followed your steps, 1Password allowed me to check "Use the Trusted Platform Module with Windows Hello" and I was able to unlock 1Password using a fingerprint after a Windows boot for the first time. Thank you for your help!
Paul