1Password TeamHi @Linus360
Our development team are actively investigating this issue signing in after restoring from a backup. In the meantime, it seems that signing out and back in to your unlock with passkeys account should get everything working again as expected: Sign out of 1Password.
Hi everyone,
\n\nin the last couple of days I had to restore my iPhone 2 times and I always restored a backup. After the 1Password app was restored I couldn’t unlock my test account with passkey saved in iCloud Keychain due to error “login failed.try again later or contact support”. The first time I thought was a coincidence and I deleted and created a new test account, but it happened again after another restore.
\n\nIs that normal?
\n\n1Password Version: 8.10.18
\nExtension Version: Not Provided
\nOS Version: iOS 17
\nBrowser: Safari
Hi everyone,
\n\nin the last couple of days I had to restore my iPhone 2 times and I always restored a backup. After the 1Password app was restored I couldn’t unlock my test account with passkey saved in iCloud Keychain due to error “login failed.try again later or contact support”. The first time I thought was a coincidence and I deleted and created a new test account, but it happened again after another restore.
\n\nIs that normal?
\n\n1Password Version: 8.10.18
\nExtension Version: Not Provided
\nOS Version: iOS 17
\nBrowser: Safari
Hi @Linus360
\n\nOur development team are actively investigating this issue signing in after restoring from a backup. In the meantime, it seems that signing out and back in to your unlock with passkeys account should get everything working again as expected: Sign out of 1Password.
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\n\nOur development team are actively investigating this issue signing in after restoring from a backup. In the meantime, it seems that signing out and back in to your unlock with passkeys account should get everything working again as expected: Sign out of 1Password.
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