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Hello, I'm currently considering upgrading my individual plan to family, and I have a few questions, on which I'd appreciate some clarifications/information.It's unclear to me how many private vaults each individual user can have on each account. Is it the case that each user can keep 1 private vault? If so then what happens to my existing non-default private vaults when I upgrade to family?I recently paid for my annual individual license. Since I've already paid for 1 yr, am I going to get the upgrade fee charged in a pro-rated manner? Suppose a family member wants to become an independent individual account or start his/her own family group. Would that be easy to do so in a streamlined fashion? Or will they need to create a new account?

Is it possible for you to develop a plugin/extension for adobe acrobat, to hook in when it asks you for passwords on password protected documents? 

how to find user name

Hey Folks, Decade+, happy 1password user here, however, my underpants clenched up when I read this on the WSJ today A Disney Worker Downloaded an AI Tool. It Led to a Hack That Ruined His Life. - WSJ At the heart of it, was them gaining access to his 1Password's.  I didn't think folks could get access to your passwords without having the Secret Key you need in addition to the username/pw. Would love to hear from folks and 1Password (post-mortem/RCA), about what happened, and what we can do to secure our 1Password so this can't happen to us! I have just enabled 2FA for the first time, but it looks like you only need it to get updated PW's?  and that you can still see the old ones.  Scary! Thanks, Kyle  

Hi,Regarding the Disney Employee attack (see Lounge post "Did 1Password get hacked? The Disney Employee said hackers got into his 1password account."), a commenter suggested that 1P was illicitly accessed by stealing a session key for a 1P session. If that's possible (even if it wasn't the problem in this case), can't 1P modify it's session keys so this is detected and prevented? Apparently session key harvesting is sometimes employed by hackers, so this this would be a useful security enhancement.Thanks,Mike

I have seen that you can and should make requests for new/updated icons here.For some time now, “mailbox.org” has had a new logo and therefore a new icon.https://mailbox.orgIt would be nice if you could update it.Maybe a collection thread for this would also be beneficial?

I have just noticed that 1Password no longer starts automatically with the system.This has been a problem with 1Password before. Is this bug known?I assume that it is a bug as I have not changed anything. There is also a tick in the settings that 1Password should start automatically. Unfortunately, this does not happen.I hope there isn’t a thread about this yet. In any case, I haven’t found anything. However, I must also note that both the UI and the UX of the new forum are not good. I find it very difficult to find things and the performance under Safari is also very poor. It feels like a very bad Electron app with a lot of JavaScript. It does not run smoothly.PS: The “Publish” button is also covered by the “Chat” button and it is difficult to press the “Publish” button.

It's been a year since Trusted Browsers was released to just MacOS. There has been no further updates to bringing this feature to other Operating Systems. I understand that your priorities are with Mac OS, but ignoring your other paying customers for this long is a bit off-putting. I give up. I hope you will start to care about non-apple customers one day. 1Password Version: 8.10.46 Extension Version: Not Provided OS Version: Windows 11 (23H2) Browser: Waterfox, Firefox, Zen Browser

I'm all setup but when I try to login with the iOS app, when I scan the QR code, the app immediately crashes. Is there a known issue or workaround? All I did was download the app and open it.I took the info both from the emergency kit, and also from the account under "Get the Apps". I tried scanning the QR code there too and it crashed.iPhone 13 mini with IOS 18.1.1.Edit: removed the second part of my question where manual login wasn't working, it's because I had the last character of the password wrong. So the scanning doesn't affect me any more but thought I'd keep the question here for any good workarounds or reporting. 

In the last few days MyChart logins in Firfox do not complete.  The Welcome with the request for login name and password keep repeating. In Edge logins are successful.  Manually with the login name and password stored in 1Password logins succeed.This is new.  And for us it is critical.Our users access MyChart from Firefox. Thanks,Tom Morris

Hello,When I auto-fill Providence MyChart, https://mychartwa.providence.org/mychart/Authentication/Login?,  auto-login occurs. I expect to log in to the site, instead, the login page reloads. When I manually copy and paste my username and password into the site and click Sign In, I can authenticate successfully. I thought the site was broken or my password was incorrect for a while because I did not anticipate that 1PW would do anything after auto-fill, other than click the sign-in button. It seems that the extension is doing something after auto-filling the username and password that causes the page to reload but it is not the equivalent of pressing the sign in button.I found a setting in the extension that says "Don't Sign In Automatically". When I enable this setting, I expect that after I click auto-fill, I will still have to click Sign In. Instead, when I click auto-fill, auto-login still occurs, however it works correctly.I am confused. In the Windows App, I can apply auto-f

Hi I can sign into my account via the 1p website using the scan QR code method, but on my iPhone I need to use the old method using my 2fa code, Im entering all details correctly, when I paste the 2fa code and press enter its just continuously loads and eventually says "something went wrong", please check your internet connectivity, something like that!Also see an error code 105.My internet is fine, Im trying to login on the safari browser.Any ideas?/Update I disabled iCloud private relay and I could log in. Having that enabled hasn't been an issue in the past though.Thanks 

We use 1password-cli to identify when logging into a remote machines through linux bash terminals.We now have multiple remote machines that we want to login simultaneously and perform the same (or similar) commands.Tmux (or other like terminator) are ideal for that since we can create a tiled-window, and synchronize all panes.However, currently the issues is, if we want to login onto multiple machines, I have to type the password into the GUI-pop-up from 1password once per remote machine. Is there a way to create a tiled login from a single-tmux-session with a single login? I guess it would require some persisting of the login state / environment? But it is unclear now how this is handled by the terminal.Thanks in advance. Best,Lukas

Hello, I am the family account manager for my account and I am trying to add a family member and I unable to find the options that appear in the documentationTo add family members to your account:Select your account or collection at the top of the sidebar and choose Manage Accounts.Select the account you want and choose People, then select Invite People.Enter the email addresses for the people you’d like to invite, then select Invite.I am using the below version on my Mac1Password for Mac 8.10.6081060027, on PRODUCTION channelI have tried the same through a browser with the same result.What am I missing? Thanks for the help 

I've inadvertently disabled the confirmation warning that appears before an item is archived. How do I re-enable?

Hi Team!In New Zealand, we have an official online Government identity called RealMe - https://www.realme.govt.nz/We use this to authenticate to over 80+ Government departments and organisations including tings like IRD our tax department, Ministry of Health, Universities, Internal Affairs, Passports, etc. It would be amazing if 1Password could do one of the two:Add RealMe to the list of supported sign-in providers that 1Password supportsAdd the ability for users to create their own custom sign-in providers.Thanks for an amazing app, and keep up the great work! 😀

I worked to convince my partner to start using 1password, like I do.  She resisted but I finally won her over.  We did the initial install on her PC and all appeared OK.  We imported PW from Chrome.   Then we tried to load it onto her Iphone, but her IOS version was not supported, so several days later we went out and got new iPhone 16s.We then continued our work on her W11 PC.  She had the Windows app running but now it would not accept her password.  We were typing it right off the emergency kit we had printed.  No go.  Oddly, we could use Chrome on her PC with the same userid and password.  Anyway, we removed the app from the PC.  We restarted the PC.  We reloaded the PC app but it would not accept the master PW.We loaded the 1pc app on her new iPhone but it would not accept the password there either.So we accessed the 1pw website and deleted her account.  We again removed the app from the PC.   We rebooted t

I don't think this is normal, and may be a memory leak on the latest BETA release channel. See screenshot: 

Hello, Linktree rebranded in June 2022, and I would love for 1Passwords to use the new logo as a rich icon. Here is a 1920×1920 version:Additionally, since the Linktree domain is "linktr.ee", the name defaults to "Linktr". Would it be possible to get that changed to "Linktree"?Thanks!

Hello,I haven't found any answers to my search so far, which is why I'm asking this question. If I searched wrong, please let me know.I use a business account for myself and a family account where all family members have their own vault. I actually only use the business account.As the family admin, I have also stored all Windows login passwords in my vault and I change them regularly. To share these passwords with the respective persons, I either have to create the entry in a shared vault or copy it into the corresponding vaults each time.Is there also the option of a ‘real’ link?In other words, I create the new login data in my personal business vault and the link then causes the entry to be updated in the other private vaults of the respective family member as well? Like a file link or junction in the operating system.I would like to keep my entries in one vault and not have to think each time whether I have to create the entry in the personal vault or in a shared vault.I hope I have

Hi. A second family member has just joined me in our Family Account but all she can see is those passwords which are in a Shared Vault. (I have never set up a Shared Vault, by the way, so it must have been automatically created.)  We each want to have access to all the log-ins etc we jointly have and the easiest way to do that would seem to be to change the current Private Vault to a Shared Vault, or to move the items in the Private Vault to the existing Shared Vault. Due to the large number of items in the Private Vault, moving them individually would take too long.I have tried to follow the instructions on the website but none of them work for either Windows 11 or Android. For instance when I right-click on Private Vault I do not get the option to Manage Vault - I get the message "You can't edit this vault". I am at a loss to know how to get this sorted out. I find 1Password complicated anyway, so any help someone can offer would be greatly appreciated. Thank you. 

Is there an option somewhere to limit a login (or all logins) from appearing on a page if the website does not match the exact website noted in the login? I see a "hide on this page" option but it does not appear to "stick" so the next time I go to the site, it shows up again. Example: I have a website where I have two logins, completely unrelated usernames and passwords, but it's the same underlying domain. Both logins appear every time when they should not (IMHO). Website 1 "citrix.example.com" Website 2 "myaccount.example.com" I have 2 logins set up and the website is specific in the 1Password Login "card" for each. My expectation or hope would be that when I go to "website 1", only "website 1"'s login appears in the user name 1Password pop-up and vice versa for the other, even though both "domains" are "example.com". I'm primarily using Microsoft Edge or Google Chrome as the browsers for these 2 sites if that is relevant. 1Password Version: 8.6.1 Extension Version: 2.3.4 OS V

In the old community the was a list of the versions and the dates they were released by Agile Web Solutions. Is there something similar planned for this new area? I can't remember if I started with 1Password 1, 2, or 3 on my Macs 17+ years ago. With iOS it was in 2008 when Apple created the App Store.

I have 1Pass  set to automatically run when I reboot my PC. is there any routine or command line switch that I can apply so that it also prompts for the password?Thanks.

Since you dumped the old community answers, I can't access the answer I used to.So I'm using 1Password 7.9.11 on my Mid 2011 iMac  that is maxed out at MacOS 10.13.6 High Sierra.I THOUGHT it would be in ~/Library/Application Support but could not find itI next went to ~/Library/Containers but there are 7 com.agilebits.1password... folders there. I ruled out the ones that contained Safari extension info and the nativemessaginghost info. I'm now left with two possible folders: com.agilebits.onepassword7 and com.agilebits.onepassword7-launcherAre either of those where I can find the data or is there another location in ~/Library/ ?