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How to import Bitwarden organization vault?
I'm migrating my vaults from Bitwarden, where I have a family plan. My personal vault imported fine, but when I try to import my organization vault (containing shared credentials for my family) I get this error. I browsed the help pages for 1pass but I didn't find a solution. I'm not sure what "Move them to a private vault first" means. How do I import my shared family vault?
2FA code drift
Hi, i started using 2FA for my main 1Password account a while ago on a Windows machine. After a while a reinstalled a new Windows version on that machine and since then the 2FA codes are not working anymore. I suspect that maybe i was (unknowingly) i had some minutes of drift on the old machine and thus the codes are always off now with the correct time. How can i recover this account? I already tried coding some scripts to try out different drifts of the 2FA codes but testing those obviously is very slow because of failed login limits. Best B
How do backups work?
Hello, First, apologies for all the threads I've been making. I just started using 1Password 8 and have questions. :-) How do backups work in 1Password 8? I know you can export as 1PUX and CSV files that are unencrypted, but does 1Password do encrypted backups like 1Password 6 did? I read this support article and it says everything in our 1Password account is backed up everyday. However I don't see anything related to backups in my account settings (both the Mac app and website versions). Can you please clarify how backups work? Thank you!
How does the recovery of a private vault in the Family account work
I’m trying to wrap my head around how private vault recovery works when someone forgets their Master Password. From what I understand, the Master Password plus the Secret Key are used to lock and unlock the keys that actually protect all the vault data. The client device generates the Master Unlock Key each time a user accesses 1Password by providing the Master Password, which is combined with the Secret Key. The asymmetric keys that are kept securely encrypted on the server, right? If the Master Password is lost, the user can’t generate the Master Unlock Key to obtain keys, so they can’t get into their private vault. At that point, the account organizer can start the recovery process. What I don’t get is: what additional piece of information does the organizer and/or the server have that makes it possible to get back the keys needed to decrypt the vault? I realize that the recovery process also involves extra safeguards, such as a secure email, which should keep outsiders locked out even if they somehow got the Secret Key. But if some piece of recovery data really is stored on the servers, what’s stopping a malicious insider from bypassing the email step and taking over the vault? Could you point to documentation that explains this? Thank you!
Export Data
The information provided on your website is inaccurate. I am trying to export MY data from your service. I log in to All Vaults (home page) and there are not ellipses to click. Same thing happens when I go to a specific vault. No ellipses. No way to EXPORT my data. When I go to manage my Vaults, choose the settings icon in the bottom right corder of the vault, I can import data, but there is not a way to export the data. HOW DO I EXPORT MY DATA? BTW - do not send me a link to the INCORRECT instructions for 1Password version 8. There are NO ELLIPSES to click (see photo #1).
Cannot create or share vaults in Family plan
Hi, I’m on a 1Password Family plan, but I don’t seem to have a shared vault or the option to create a new vault. In the Windows app, the New Vault option in the three-dot menu is greyed out, and there’s no option anywhere else to create one. I’m trying to share a login with my family, but it feels impossible right now since I can’t create or share any vaults. Is it possible that the family organizer/administrator disabled vault creation, shared vaults, or sharing features for family members? Or is something misconfigured with my account? Thanks for any guidance! support ticket ID is MCP-69459-357.
2 Shared between 2 accounts
Hi All, We have bought 2 "1Password Families account" : 1 for my wife at work, 1 for me I need to share from me 1 vault "Couple" : it's ok : my wife can see it and we need to share 2 vaults from my wife : 1 vault "Work Couple" between my wife and me and 1 vault "Work shared" between my wife, me and an employee (invited) but it's not possible to share 2 vaults with the same person ??? Could you please help me to find the solution please Many thanks Stéphane
Feature Request: Rename Employee Vault in 1Password Business
Hello 1Password Team, I’m writing on behalf of our organization, which uses 1Password Business. We find the default “Employee” vault name misleading for individual use, as many mistakenly assume it contains passwords for all employees. This confusion is even greater in the German translation where it appears as “Angestellte” making it unclear that this vault is for personal credentials. It would be far more intuitive if this built‑in vault could either be renamed freely or, at minimum, default to “Personal” as it does in Family and Individual plans. Proposed Improvement Clearer Naming: Changing “Employee” to “Personal” (or allowing custom names) eliminates ambiguity, especially in non‑English locales. Consistency: All other vaults in Business plans can be renamed; extending this to the default vault aligns with current functionality. Improved Usability: Allowing organizations to set a meaningful name (e.g., “Personal,” “Private,” “My Vault”) streamlines onboarding and vault management. References: Reddit: https://www.reddit.com/r/1Password/comments/ukj3rr/why_cant_i_change_the_name_of_the_personal_vault/ 1Password Community: Can’t Re‑Name my Vault 1Password Support: https://support.1password.com/create-share-vaults/ – “The built‑in Personal, Private, or Employee vault can’t be renamed or deleted.” 1Password Community: Any way to rename a vault in 1P8? 1Password Community: Renamed vault, can’t rename back 1Password Community: https://1password.community/discussions/1password/how-to-rename-main-vault/132742Travel Mode / Guest user
I have a business account with....1 user...me! Also have a shared family vault and another corporate account I manage, but is not mine. I'm thinking about how to use Travel Mode...add a Guest User and make that user available to "me" - let's call it AlterEgo. So I transfer or copy items to AlterEgo and enable Travel Mode for AlterEgo. If I use a desktop that does NOT have my primary account enabled on it, but just the Guest account....have I successfully isolated my "real" vaults and info from my "travel" stuff?
