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Solved
1Password Chrome extension issue
I have been using 1Password Chrome extension without issues for 4 years but all of the sudden I have been having issues for the past 2 weeks. The extension is making me type my password every single ...
Hello HRAI thanks for reaching out.
I'm sorry that you keep having to unlock the 1Password for Chrome extension so frequently.
It sounds like you might be running into a known issue our developers are currently investigating that can occur when the 1Password desktop isn't installed on Windows devices.
If you do not have the 1Password desktop app installed, can you try the following steps and see if the issue persists?
- Right-click the 1Password icon in Chrome's toolbar and choose Settings.
- Toggle off the Integrate this extension with the 1Password desktop app option.
If you do have the desktop app installed or the above suggestion doesn't help, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:
How to send a 1Password diagnostics report
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password-work/1password-chrome-extension-issue/169856
- Your forum username: HRAI
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Let me know how it goes or if you have any questions.
-Chris
Issue=BEE-692
ChrisC1P
Moderator
ModeratorHello HRAI thanks for reaching out.
I'm sorry that you keep having to unlock the 1Password for Chrome extension so frequently.
It sounds like you might be running into a known issue our developers are currently investigating that can occur when the 1Password desktop isn't installed on Windows devices.
If you do not have the 1Password desktop app installed, can you try the following steps and see if the issue persists?
- Right-click the 1Password icon in Chrome's toolbar and choose Settings.
- Toggle off the Integrate this extension with the 1Password desktop app option.
If you do have the desktop app installed or the above suggestion doesn't help, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:
How to send a 1Password diagnostics report
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password-work/1password-chrome-extension-issue/169856
- Your forum username: HRAI
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Let me know how it goes or if you have any questions.
-Chris
Issue=BEE-692
I never installed the Windows 1Password app in my laptop and never had this issue. So I guess in a upgrade of the 1Password extension that setting was turned ON by default and started causing the issues.
It seems this solved the issue, thanks for your help!
- Right-click the 1Password icon in Chrome's toolbar and choose Settings.
- Toggle off the Integrate this extension with the 1Password desktop app option.
