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Forum Discussion
AutoLock Driving Me Insane
On my Windows PC, 1Password is constantly locking prematurely despite the fact I have auto-lock set for the maximum 8 hours. I would prefer it never lock as I live/work alone but that doesn't seem to...
Downloading the Windows program and leaving it open seems to have fixed the problem.
- 1P_Gem
Moderator
Hi thetastybits1, I'm glad to hear that installing the desktop app fixed the problem!
We have a known issue at the moment that causes the extension to lock more frequently when the integration setting is enabled but the desktop app isn't installed, and it sounds as if this is what you were running into. I do apologise for the inconvenience caused.
Our developers have been working on a fix, and in the meantime, the recommended workarounds are either installing the desktop app, or disabling "Integrate this extension with the 1Password desktop app" under Settings > General.
If you have any further questions or concerns, let me know!
Issue=BEE-692
