Forum Discussion

paulz's avatar
paulz
New Contributor
1 month ago
Solved

Chrome passkey popup

I have this issue where Chrome's passkey popup overlays 1Password. The device is Entra joined and the passkey is bound to the device. Deleting the passkey in Windows settings is not an option. E...
browser extension
microsoft entra
passkeys
windows
  • ChrisC1P's avatar
    ChrisC1P
    1 month ago

    Thanks for replying with that screenshot paulz​ 

    Sorry for the delay in getting back to you.

    Since you're unable to delete the passkey from Chrome's password manager, there's no way to prevent it from being suggested. Chrome Autofill will offer autofill suggestions for any data stored in it.

    As a workaround, you can create another browser profile and install 1Password for Chrome there.

     

    Let me know if you have any other questions.

    -Chris

ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
1 month ago

Hi paulz​ thanks for reaching out!

I understand that you're seeing a prompt from Chrome to use a passkey to sign in to Microsoft sites and this issue doesn't occur in Edge.

It looks like you have a Microsoft passkey saved in the Chrome password manager that isn't in your Edge browser. You mentioned that deleting the passkey in the Windows settings isn't an option however, are you able to delete it from the Chrome password manager? Chrome's password manager will always offer autofill suggestions for any data stored even if 1Password is enabled as the default password manager.

You can check your Chrome passkeys by pasting chrome://settings/passkeys in Chrome's address bar.

Let me know how it goes or if you have any questions.

-Chris