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"Installation stopped. 1Password is already installed on this device" Notification
Good morning, Multiple users, including myself, are receiving this error: After clicking, "Yes" the pop-up will come back sometime later. We are deploying 1Password via Intune (Windows Store A...
Hello jheredia and marctheshark6! 👋
Thanks for reaching out. Earlier this year, we deprecated the EXE installer for 1Password for Windows and replaced it with the MSIX installer, which was communicated in emails to 1Password admins. You can read more about this change here: About the 1Password MSIX installer
As of November 11th, all existing EXE installations were automatically migrated to the MSIX version during an update.
If you previously deployed the EXE installer, not the MSI installer, then what you’re seeing is likely caused by your deployment tool (Intune) still targeting the old EXE package identifier. Because the EXE installer doesn’t recognize the MSIX version as installed, it continues trying to deploy it on each restart, which triggers the notification you’re seeing. To resolve this, remove the old deployment that uses the EXE identifier, then redeploy 1Password using the new MSIX package. Once the deployment is updated, the notifications should stop.
If you have any questions, or require any assistance with specific steps in this process, please send an email to support@1Password.com along with a link to this thread and our support team will be happy to help.
-Dave
