Microsoft Entra ID SSO issue

We have recently migrated all our users over to using Microsoft Entra ID SSO. It works fine except every time they close the app or shutdown their computer, it asks them to login using SSO.

We have a set of employees who do not always have a connection available. They go from site to site and some basements where they need to go don't have network or wi-fi. When that happens, they are unable to use 1password.

Keep in mind that most of the time when they access these places they are escorted by security to go down in the basements and it's wasting their time as well as the security employee.

We have it set to ask the Entra password every 7 days.

Expected behavior: if I close the app or restart the computer, the token should still be valid.
Current behavior: Every time I close the app or restart the computer, I have to login to the microsoft account again.