Forum Discussion

kwlsmith's avatar
kwlsmith
New Contributor
14 days ago

Pending Invitation

HI, I have invited a new member to my team however the team member invited is not receiving the invitation in his inbox.  How do I trouble shoot it to check if 1P has sent the email invitation?

1password.com
windows

2 Replies

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi kwlsmith,

    If you've confirmed the email address is accurate and the message isn't going to spam, you can email us at support@1password.com and our team can check the email logs to ensure that the invitation is being sent.

    • kwlsmith's avatar
      kwlsmith
      New Contributor
      12 days ago

      Thank you for the response.  Will do...