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Former Member's avatar
Former Member
3 years ago

1P 8 Mac app error: offline & won't reconnect to cloud sync

My 1P account is paid and up to date. On updated mac app 1P v8.9.11. In the upper right I have the orange cloud with a line through it. When I click on it, I get a white text box on the bottom that says "Offline" with a button to reconnect. When I press the button, same error. I have restarted computer multiple times. I'm on a 2021 Macbook Pro 16". This has been going on now for 2 weeks.

Chrome extension works fine.

Only thing I can think of is that the company has not yet allowed the macOS to update - I'm still on 13.0. Please help


1Password Version: 8.9.11
Extension Version: 2.5.1
OS Version: macOS 13.0
Browser:_ Brave

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