Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
classz
11 months agoOccasional Contributor
1P stopped working with Vivaldi Android
For some reason, 1P stopped working with Vivaldi Android - meaning, it recognized the input form, tries to fill it in, but nothing happens.
Not sure if it's because of a version update by 1P, or by Vivaldi.
This used to work fine.
Vivaldi version = 7.0.3505.16.5
1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: Android 15
Browser: Not Provided
14 Replies
- samikazNew Contributor
I can confirm that uninstalling and reinstalling didn't fix anything.
It works with Chrome. So it's defo something between 1password and Vivaldi.
- 1P_Dave
Moderator
I'm sorry that a reinstall didn't help. I'd like to ask you to create a diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1p-stopped-working-with-vivaldi-android/52481/replies/155790
- Your forum username: samikaz
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
- nukmicahDedicated Contributor
Fwiw I've been talking to 1Password support for several weeks now and keep finding new issues with this. Multiple different issues with various browsers including Chrome, Brave, Vivaldi, Samsung Internet, Firefox, Microsoft Edge, and Opera.
The support person continues being very thorough responding to each of my messages, which is awesome and impressive to me. I'm very glad that paying for a 1Password family subscription is getting me this very high level of support.
It seems this is all relatively new functionality, so bugs throughout the ecosystem are not unexpected and they appreciate all the feedback so they can work on addressing all the issues.
For example Chrome just added autofill support for 3rd-party services (setting "Autofill using another service" which is disabled by default) in v135 from just 2 months ago!!!
- samikazNew Contributor
Thanks.
hopefully they can work on a fix soon. Very annoying to have to copy/paste password.
- nukmicahDedicated Contributor
1Password's email reply:
From looking at the diagnostic report, there is an error log appearing indicating an AppError occurred during autofill. When this has occurred for some other users, uninstalling and reinstalling the app resolved the issue.
As such I would first like to ask if you could uninstall and reinstall the 1Password for Android app to see if the issue persists?
If the issue persists after doing a re-install please include a new diagnostic report from the re-install as well.
After uninstalling and reinstalling yesterday, I have the same issue again today. The login credentials to 1Password community wouldn't autofill. Clicking my credentials in the autofill popup both above keyboard and on webpage resulted in no credentials being filled.
Submitted another diagnostic report, and received the additional tracking ID PCE-44147-847 (the first tracking ID was #CBA-16824-115).
Additionally, I found a specific site which will only save passkeys to Google from my phone, not to 1Password. The offender is Home Depot, which is handy because I believe 1Password or Google or anyone should be able to easily make an account their for themselves from their Android phone to reproduce the issue for themselves. https://www.homedepot.com/myaccount/security
- jimgerDedicated Contributor
For me it's not only vivaldi tbh. Many many apps have issue and I have to restart them. So it should be something with 1password (or android auto fill). Oxygen OS here (latest stable on 12r)
- samikazNew Contributor
I have the same issue. 1Password updated. Vivaldi latest version also.
hopefully we get some updates soon as it's very annoying.
- nukmicahDedicated Contributor
Google Play says I've already had that update version 8.10.74 since Apr 29. I submitted the diagnostics, reference CBA-16824-115 support ticket ID
- 1P_Dave
Moderator
Hello classz, nukmicah, and jimger! 👋
I'm sorry that you're running into issues with autofill in Vivaldi on your Android devices. Can you update to 1Password for Android version 8.10.74 and then try to reproduce the issue again? Our developers have released some improvements to autofill in this version: How to keep 1Password up to date
If you still see the issue using this version of 1Password then I'd like to ask you to create a diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1p-stopped-working-with-vivaldi-android/52481
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
- nukmicahDedicated Contributor
Yeah the Android operating system, keyboard app, 1Password, and the destination app all have to work together. Apparently it's a house of cards since it fails far too frequently.
I suppose the phone manufacturer may play some part too, I do know Samsung does a lot of customization of Android. But my impression was that's mostly a skin; I wouldn't think core functionality like autofill would be affected by anything Samsung does.
Although Samsung does have their own password manager, and I remember one time an app or website was trying to save a passkey, and it insisted on trying to use either the Samsung or Google passkey vault, and would never give me the option to save in the 1Password vault. So I guess Samsung can cause some issues of their own, too.
- jimgerDedicated Contributor
Yeah, except that also does it on chrome and other apps too. Not sure if it id 1pass or android but sth is really bad...
- nukmicahDedicated Contributor
Happens to me on a regular basis, too. Killing and restarting Vivaldi fixes it, but it recurs. Very annoying.
I currently use the Samsung Galaxy S25 Ultra with the popular Swiftkey keyboard.
My wife says she has issues too with her Galaxy S-series phone, Chrome browser, and Gboard keyboard. I believe she says that she cannot scroll through the multiple autofill entries available for a site, whichever one she touches first just autofills.
Very annoying to have to go into the 1Password app, copy username, paste it into browser, then copy-paste password, and so on if OTP and/or security questions are also needed.
- jimgerDedicated Contributor
Try to kill and restart vivaldi. I have the same issue. Most times solves it for me. Irritating though