1Password Android app exits immediately after Login on Android UpsideDownCake (Android 14)
Since we installed the Android UpsideDownCake update, the 1Password app on our two PIxel 4a 5G phones consistently exits immediately after we input the UserID/Password, or Fingerprint to login to the app. I understand that the problem may well reside within the beta Andoid update, but it does have a catastrophic effect on out ability to use 1Password on those devices, and others may want to be forewarned that there is an issue.
1Password Version: 8.10.4 Extension Version: Not Provided OS Version: Android UpsideDownCake
Browser:_ Not Provided
I too had a problem and contacted one password via email. They got back to me and asked me to register for the beta as they were aware of it. Once I installed the beta, the app open fine natively from the home screen. However, it does not work with Chrome with Android 14, but it does work with every other browser. I tested edge and Firefox being those browsers I tested. I we have already submitted to Google in the bug tracker for Android 14 that it's broken with Chrome but it's not just one password. It's all password managers including bit warden and LastPass so it's something that fundamentally changed in chrome on the Android 14 beta and will probably need to be specified. What needs to change on these apps to work with Chrome or it's just something that needs to be fixed in Chrome? We just have to be patient
Thanks for your reply @Vicw, I'm happy I could help!
I certainly was unaware that a long press on the app icon would offer alternatives like that.
I don't use it all the time but it is a feature I enjoy when I do. You can also drag any of the options in that menu to your device's home screen. These links can then be used instead of, or in addition to the 1Password app icon. So if you always wanted to open to Search, Watchtower, Favorites or All Items there's an option to do so.
I would definitely agree it's a dramatic issue caused by a relatively small regression with an API. With any luck we'll see a fix out soon.
1P_Timothy Thanks much for the acknowledement that this problem is known to you, and for the workaround, which works for me, and should suffice until a fix is provided, by Google or 1Password. It's funny, I use 1 Password every day, and never noticed the availability of Watchtower, and I certainly was unaware that a long press on the app icon would offer alternatives like that.
We've been using the Google betas on our Pixels for years, and I think this is the first update that caused such a dramatic issue. I really appreciate the timely and helpful support.
Hi @Vicw, thanks for writing in and reporting this.
I suspect this crash is related to an issue introduced with the Android 14 beta. We anticipate this will be addressed on Android's end but the development team here is working on a fix to help ensure the issue is resolved as soon as possible.
The crash occurs when opening the Search tab either directly, or when unlocking 1Password if it was the last accessed tab. To help avoid the crash you can open to Watchtower then continue accessing the Home, Items and Watchtower tabs. To do so you can long press the 1Password app icon then select "Open Watchtower".
Let us know if that works for you and thanks again!
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Android app exits immediately after Login on Android UpsideDownCake (Android 14)","id":"message:34672","revisionNum":1,"repliesCount":14,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:34672"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:34672"},"body":"
Since we installed the Android UpsideDownCake update, the 1Password app on our two PIxel 4a 5G phones consistently exits immediately after we input the UserID/Password, or Fingerprint to login to the app. I understand that the problem may well reside within the beta Andoid update, but it does have a catastrophic effect on out ability to use 1Password on those devices, and others may want to be forewarned that there is an issue.
\n\n\n\n
1Password Version: 8.10.4 \nExtension Version: Not Provided \nOS Version: Android UpsideDownCake \nBrowser:_ Not Provided
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Since we installed the Android UpsideDownCake update, the 1Password app on our two PIxel 4a 5G phones consistently exits immediately after we input the UserID/Password, or Fingerprint to login to the app. I understand that the problem may well reside within the beta Andoid update, but it does have a catastrophic effect on out ability to use 1Password on those devices, and others may want to be forewarned that there is an issue.
\n\n\n\n
1Password Version: 8.10.4 \nExtension Version: Not Provided \nOS Version: Android UpsideDownCake \nBrowser:_ Not Provided
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Android","conversation":{"__ref":"Conversation:conversation:52481"},"id":"message:52481","revisionNum":1,"uid":52481,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":16798,"login":"classz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-2.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":152},"postTime":"2025-01-19T08:09:57.000-08:00","lastPublishTime":"2025-01-19T08:09:57.000-08:00","readOnly":false},"ModerationData:moderation_data:34676":{"__typename":"ModerationData","id":"moderation_data:34676","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:34676":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:34676","revisionNum":1,"uid":34676,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:34672"},"conversation":{"__ref":"Conversation:conversation:34672"},"subject":"Re: 1Password Android app exits immediately after Login on Android UpsideDownCake (Android 14)","moderationData":{"__ref":"ModerationData:moderation_data:34676"},"body":"
Hello @Vicw
\n\n
I too had a problem and contacted one password via email. They got back to me and asked me to register for the beta as they were aware of it. Once I installed the beta, the app open fine natively from the home screen. However, it does not work with Chrome with Android 14, but it does work with every other browser. I tested edge and Firefox being those browsers I tested. I we have already submitted to Google in the bug tracker for Android 14 that it's broken with Chrome but it's not just one password. It's all password managers including bit warden and LastPass so it's something that fundamentally changed in chrome on the Android 14 beta and will probably need to be specified. What needs to change on these apps to work with Chrome or it's just something that needs to be fixed in Chrome? We just have to be patient
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Thanks for your reply @Vicw, I'm happy I could help!
\n\n
\n
I certainly was unaware that a long press on the app icon would offer alternatives like that.
\n
\n\n
I don't use it all the time but it is a feature I enjoy when I do. You can also drag any of the options in that menu to your device's home screen. These links can then be used instead of, or in addition to the 1Password app icon. So if you always wanted to open to Search, Watchtower, Favorites or All Items there's an option to do so.
\n\n
I would definitely agree it's a dramatic issue caused by a relatively small regression with an API. With any luck we'll see a fix out soon.
\n\n
Thanks again!
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1P_Timothy Thanks much for the acknowledement that this problem is known to you, and for the workaround, which works for me, and should suffice until a fix is provided, by Google or 1Password. It's funny, I use 1 Password every day, and never noticed the availability of Watchtower, and I certainly was unaware that a long press on the app icon would offer alternatives like that.
\n\n
We've been using the Google betas on our Pixels for years, and I think this is the first update that caused such a dramatic issue. I really appreciate the timely and helpful support.
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Hi @Vicw, thanks for writing in and reporting this.
\n\n
I suspect this crash is related to an issue introduced with the Android 14 beta. We anticipate this will be addressed on Android's end but the development team here is working on a fix to help ensure the issue is resolved as soon as possible.
\n\n
The crash occurs when opening the Search tab either directly, or when unlocking 1Password if it was the last accessed tab. To help avoid the crash you can open to Watchtower then continue accessing the Home, Items and Watchtower tabs. To do so you can long press the 1Password app icon then select \"Open Watchtower\".
\n\n
Let us know if that works for you and thanks again!
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