Device & Software:Google Pixel 6 (Android version 15)Chrome Browser (version 136.0.7103.125)1Password app (version 8.10.78)My Issue:1Password autofill has completely stopped working in Chrome for Android. No dropdown suggestions appear on any website, and autofill is non-functional.Update: Other mobile apps effected:myOdeonPayPalAmazon... Seem anything with form fields.Steps taken to troubleshoot the issue:Toggled Android's preferred autofill service between Google and 1Password multiple timesUninstalled and reinstalled 1Password appFactory reset deviceVerified 1Password is set as default autofill service in Android Settings > Passwords & accountsStill no joy.Something else of note: Over the past few months, I've noticed 1Password authentication frequently expires without warning. When this happens, autofill silently fails across all apps until I manually open 1Password and re-authenticate. There's no proactive notification or prompt to re-login - I only discover the issue when autofill doesn't work during login attempts.Is there a known issue with 1Password authentication persistence on Android?.... and has anyone experienced similar silent authentication failures?As far as I am concerned autofill should work consistently, and if authentication expires, 1Password should proactively prompt for re-authentication rather than silently failing.

I've identified the root cause of my 1Password autofill issues with both Chrome browser and native Android apps.1Password integrates with Android's keyboard "Suggestion Strip" (found in Text Correction settings) to display relevant login items for the current app or browser page. If this feature is disabled or not functioning properly, 1Password's autofill suggestions won't appear.For anyone experiencing similar autofill problems, check that your keyboard's suggestion strip is enabled in your Text Correction settings - this appears to be the integration point 1Password relies on for Android autofill functionality.For Google Pixel users: when your keyboard is activated, press the cog or long press "," and select, then select "Text Correction", Enable "Show suggestion strip".IMHO, the "Suggestion strip" isn't an ideal technical solution for a paid application. While it's admittedly a clever workaround, it feels more like a hack than a properly engineered feature.What's concerning is that it seems the development team didn't consider users who prefer not to rely on automated keyboard assistance. For those of us who find auto-correct intrusive enough, auto-suggest just compounds the frustration by trying to do our thinking for us.More importantly, this approach still doesn't address the core issue - the removal of the original dropdown suggestion list that many users depended on. We're essentially getting a band-aid solution instead of restoring functionality that worked well.As someone with a software development background, I have to say this implementation is disappointing. It feels like a quick fix rather than the thoughtful product decision a paid application deserves.Regards.

This worked for mehttps://www.reddit.com/r/1Password/s/V8O8SJPRPV

Same with me. I have set 1P as preferred autofill in android settings and using the Google chrome settings for third party autofill and yet it doesn't work.Chrome 136 Stable1Password 8.10.80-22 Beta

First suggestion from support was:Open your Chrome browserTap the three dots in the top right, then tap "Settings > Autofill Options"Tap "Autofill using Google", then tap "Restart Chrome" in the popup that appearsOpen a website you were previously having filling issues and test it thereWorked for one attempt, then went back to being non-functional straight after. Second suggestion was:Open and unlock the 1Password for Android appTap the account/collection icon in the top rightTap Settings > SecurityTap Lock mobile app on exit then select a longer time such as 15 minutesToggle Lock mobile app when device locks offHad no effect whats so ever. If Google has changed how their mobile OS allows for third party apps to autofill on their browser and native apps, then I hope they haven't locked them out or at least provided documentation on how to update 1password to reflect the changes. This behaviour has slowly started to appear over the last month or so. Therefore I'm going give this another month to be resolved and if it persists I will be investigating alternatives and requesting a partial refund. Switching between apps to login is not nice experience and definitely not what I paid for. (Sidenote: I have an old Pixel 4 I'm gonna test on)

Tried this as suggestedSettings > Autofill > Display Autofill Prompts > Below the fields they relate toIt partially gets me there, but it's introduced another frustrating bug:When I tap on an input field, the 1Password autofill suggestion briefly flashes on screen for a split second before disappearing completely. To get it to reappear properly, I have to:Type any character into the fieldDelete that characterOnly then does the autofill dropdown appear and stay visibleThis extra step defeats the purpose of seamless autofill and makes the whole experience clunky.

Forum Discussion

okbrown

Occasional Contributor

7 months ago

1Password autofill stopped working in Chrome for Android

Device & Software:

Google Pixel 6 (Android version 15)
Chrome Browser (version 136.0.7103.125)
1Password app (version 8.10.78)

My Issue:

1Password autofill has completely stopped working in Chrome for Android. No dropdown suggestions appear on any website, and autofill is non-functional.

Update: Other mobile apps effected:

myOdeon
PayPal
Amazon
... Seem anything with form fields.

Steps taken to troubleshoot the issue:

Toggled Android's preferred autofill service between Google and 1Password multiple times
Uninstalled and reinstalled 1Password app
Factory reset device
Verified 1Password is set as default autofill service in Android Settings > Passwords & accounts

Still no joy.

Something else of note: Over the past few months, I've noticed 1Password authentication frequently expires without warning. When this happens, autofill silently fails across all apps until I manually open 1Password and re-authenticate. There's no proactive notification or prompt to re-login - I only discover the issue when autofill doesn't work during login attempts.

Is there a known issue with 1Password authentication persistence on Android?.... and has anyone experienced similar silent authentication failures?

As far as I am concerned autofill should work consistently, and if authentication expires, 1Password should proactively prompt for re-authentication rather than silently failing.

android

49 Replies

Replies have been turned off for this discussion

decaturmamaof2
New Contributor
7 months ago
Same for me - Chrome 37, Android 15 on Google Pixel 9 phone
- 1P_Dave
  Moderator
  6 months ago
  decaturmamaof2
  
  I'm sorry that you're also running into a filling issue on your Android device. I see that you're already in contact with my colleagues over email and they've identified a possible known issue in your case, please continue the conversation there.
  
  -Dave
- scerwin
  New Contributor
  6 months ago
  Same here: 1P has completely stopped auto-filling on Chrome for Android.
  
  Following one of the suggestions on this thread, I disabled the suggestion strip. This indeed caused 1P to revert to its old behavior of displaying matches in a popup. But clicking the choices now fails to fill in the field at all.
  
  1P on Android is broken. Please fix it.
  Google Pixel 7a (Android version 15)
  Chrome Browser (version 137.0.7151.72)
  1Password app (version 8.10.78)
  - 1P_Dave
    Moderator
    6 months ago
    scerwin
    
    Thank you for reaching out and I'm sorry for the inconvenience. I see that you opened a support ticket via email and that my colleagues were also able to identify a known issue in your case and our development team is investigating. If you have any other questions then reply to the last email that you received from my colleague.
    
    -Dave
    
    ref:ZBH-35966-754

Forum Discussion

1Password autofill stopped working in Chrome for Android

49 Replies

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