1Password Membership Prompt While Already a Subscriber

@jpmckenna

Thank you again for reporting the issue. 😊

No worries. Glad you guys are aware. I will use the website version for now. It wasn't anything inconveniencing, just some odd behavior I thought I should report. Thanks again!

@jpmckenna

Thank you for the reply. It sounds like you've run into a known issue that our developers are already investigating. The issue causes some users who already have a 1Password membership to still see the purchase window in the 1Password for Mac app. We're hoping to release a permanent fix in the future. In the meantime, the issue only affects the Mac App Store version of the app so switching over to the website version will fix things for you. Here's a guide that will show you how to switch:

How to install the 1Password app from 1Password.com after installing it from the App Store on your Mac

I'm sorry for the inconvenience. Please let me know if you run into any issues. 😊

ref: dev/apple/issues#5625

Hi 1P_Dave 👋,

Thanks for replying back. I checked and do not see a primary vault, just my 1Password account vaults when follow those steps. I am using the Mac App Store version right now, but could give the website version a try if you think that'll help. I was being lazy when I got my new M1 Mac and just tried to bring down as much as I could from the Mac App Store. 😃

Hello @jpmckenna! 👋

I'm sorry to hear that you're seeing a purchase window when you already have a 1Password membership. Can you tell me if you have a "Primary" standalone vault that isn't part of your 1Password account? You can check for a Primary vault on your Mac by doing the following:

1. Open and unlock 1Password for Mac.
2. Click on the Vaults option in the menu bar at the top of your screen.
3. Click on Switch to Vault.
4. Do you see a Primary vault listed?

If you don't see a "Primary" vault then are you using the Mac App Store version of 1Password for Mac or the website version? I look forward to hearing from you. 😊