Forum Discussion

rububble's avatar
rububble
New Contributor
15 days ago

1Password quits unexpectedly on both Windows 10 and Windows 11

For me that happened on every Windows machine I had 1Password installed so far. Both Win 10 and Win 11. The behaviour is always the same: The error pops up only after a fresh restart of the device....
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 days ago

Hello rububble​! 👋

I'm sorry that 1Password is closing unexpectedly after restarting your Windows PC. So that the team and I can investigate further, please reproduce the issue again and then I'd like to ask you to create and share a 1Password diagnostics report from your Windows PC:

Send a diagnostics report (Windows)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-quits-unexpectedly-on-both-windows-10-and-windows-11/165023
  • Your forum username: rububble


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave