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RageLtd's avatar
RageLtd
New Contributor
1 month ago

1Password Safari extension causes cumulative performance degradation — 50%+ loss

1Password Version: 1Password for Mac 8.12.2 (81202037) Extension version: 8.12.2.37 Host Machine: M4 Pro Macbook Pro 16 I've been investigating 1Password extension performance on WebKit browser...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

RageLtd​ 

Thank you for the reply. We'd like to look into that specific situation further and request additional information from your end (such as logs and a screen recording), could you send an email to support@1Password.com and include a link to this thread. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place.

-Dave

RageLtd's avatar
RageLtd
New Contributor
1 month ago

Hi 1P_Dave​ - just sent in an email and got the following ticket number: RKS-82488-292

I also ran into this hilarious bug in the latest Safari stable build with latest 1Pass

 

  • RageLtd's avatar
    RageLtd
    New Contributor
    1 month ago

    Here's a quick example of the lag on the GitHub diff page (also note the hover state trailing my cursor - I actually am moving it that slow because of the UI lag)