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loyed256's avatar
loyed256
New Contributor
4 years ago

1Password seems to auto lock itself quickly despite my setting

I'm trying to figure out why 1Password seems to lock itself quite quickly on my Mac despite my Auto-lock Security preference being set on Lock after the computer is idle for 8 hours. It feels like every time I initiate a quick access either in the browser or in the Finder I have to enter my password again each time. I'd like to enter in the morning and be able to get to it quickly.

My Apple Watch unlock isn't working either but that might be more system-related so first things first.

1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: MacOS 12.5
Browser:_ Safari and Chrome

macos

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  • Former Member's avatar
    Former Member
    4 years ago

    I am having the same problem as loyed256. I don't see a solution posted and would appreciate getting one. I also have the same answers to the questions - I do have 1Password configured to stay in my menu bar and when I notice 1Password is locked, I haven't slept my Mac, switched users, or started the screensaver. This never used to happen, but it has been occurring for some months now.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey loyed256:

    Thanks for following up. Just to confirm, when you notice 1Password is locked, you haven't slept your Mac, switched users, or started the screensaver, right?

    Jack

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi loyed256:

    Would you mind sharing a screenshot of your auto-lock preferences? Additionally, do you have 1Password configured to stay in your menu bar? That setting is in Preferences > General. Let me know!

    Jack