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Former Member's avatar
Former Member
3 years ago

1Password was unable to complete installation - Windows 10

Error message with new installation - Windows 10: "1Password was unable to complete installation and will roll back any changes." I have searched this community but cannot find a fix for my situ...
windows
beirne's avatar
beirne
Occasional Contributor
3 years ago

ag_mike_d For policy reasons I'm not able to disable the AV software on this computer. I've sent the logs up to 1Password support and they think the AV software is blocking it. They suggested just installing the extension instead, which I did and this should take care of most use cases on this computer.

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was unable to complete installation - Windows 10","id":"message:121126","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:121126","revisionNum":1,"repliesCount":24,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:121126"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:121126"},"body@stripHtml({\"truncateLength\":200})":" Error message with new installation - Windows 10: \n\"1Password was unable to complete installation and will roll back any changes.\" \n\n I have searched this community but cannot find a fix for my situ...","body@stringLength":"509","rawBody":"

Error message with new installation - Windows 10:
\n\"1Password was unable to complete installation and will roll back any changes.\"

\n\n

I have searched this community but cannot find a fix for my situation.

\n\n
\n\n

1Password Version: 8
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser:_ Edge
\nReferrer: forum-search:1password was unable to complete installation

\n","kudosSumWeight":0,"postTime":"2023-01-31T15:44:27.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:121126_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4991},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Error message with new installation - Windows 10:
\n\"1Password was unable to complete installation and will roll back any changes.\"

\n\n

I have searched this community but cannot find a fix for my situation.

\n\n
\n\n

1Password Version: 8
\nExtension Version: Not Provided
\nOS Version: Windows 10
\nBrowser:_ Edge
\nReferrer: forum-search:https://1password.community/search?Search=1password%20was%20unable%20to%20complete%20installation

"},"Conversation:conversation:121126":{"__typename":"Conversation","id":"conversation:121126","solved":false,"topic":{"__ref":"ForumTopicMessage:message:121126"},"lastPostingActivityTime":"2024-01-26T11:57:43.000-08:00","lastPostTime":"2024-01-26T11:57:43.000-08:00","unreadReplyCount":24,"isSubscribed":false},"ModerationData:moderation_data:121126":{"__typename":"ModerationData","id":"moderation_data:121126","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:121126_1":{"__typename":"Revision","id":"revision:121126_1","lastEditTime":"2023-01-31T15:44:27.000-08:00"},"ForumReplyMessage:message:121132":{"__typename":"ForumReplyMessage","id":"message:121132","conversation":{"__ref":"Conversation:conversation:121126"},"author":{"__ref":"User:user:12414"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:121126/message:121132","revisionNum":1,"uid":121132,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password was unable to complete installation - Windows 10","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:121132"},"parent":{"__ref":"ForumTopicMessage:message:121126"},"body":"

ag_mike_d For policy reasons I'm not able to disable the AV software on this computer. I've sent the logs up to 1Password support and they think the AV software is blocking it. They suggested just installing the extension instead, which I did and this should take care of most use cases on this computer.

","body@stringLength":"500","rawBody":"

For policy reasons I'm not able to disable the AV software on this computer. I've sent the logs up to 1Password support and they think the AV software is blocking it. They suggested just installing the extension instead, which I did and this should take care of most use cases on this computer.

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