Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password was unable to complete installation - Windows 10

Error message with new installation - Windows 10: "1Password was unable to complete installation and will roll back any changes." I have searched this community but cannot find a fix for my situ...
windows
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
2 years ago

Hey @mgeiger, I'm sorry to hear you're having issues updating 1Password. If you're using antivirus software, could you try adding the following directories to your whitelist:

  • %LocalAppData%\1Password\Update
  • %LocalAppData%\1Password\Previous

Let me know how that goes.

Ali