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rcgregory's avatar
rcgregory
New Contributor
3 months ago
Solved

1PW Stopped Working with Siteground.com

Starting this week, I can not get 1Password to autofill the username for Siteground.com login in Safari.  It works fine on Chrome.

I've tried both the app and the browser extension.

I've used 1PW to access this site multiple times a day for years.... this is the first issue.   1PW seems to work fine with other sites in Safari.

I'm including a screenshot of what happens when I attempt to autofill.  

System is Sonoma 14.7.4 (23H420).  Safari is latest version.

Any suggestions??

 

  • Hello rcgregory! 👋

    I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

    For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

    -Dave

5 Replies

  • Hello rcgregory! 👋

    I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

    For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

    -Dave

    • rcgregory's avatar
      rcgregory
      New Contributor

      Hi--- It's been 2 months and a couple 1PW updates and this is still not working.  Any progress to report?

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        rcgregory 

        The issue is still open in our developer's backlog and I don't see any news. When it's resolved, you'll see the fix noted in our release notes

        -Dave

        #36668

  • rcgregory's avatar
    rcgregory
    New Contributor

    PS:  I have deleted cookies, cleared cache, restarted Mac etc....