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VincentBounce's avatar
VincentBounce
Frequent Contributor
10 months ago

1Pwd desktop export is slow and may fail

Regarding my tests, the only 1Pwd desktop version which exported quickly was the October/November 2023 one:

2022-11-01: slow, 20min to export 25MB

2023-07-22: slow, 10min to export 23MB

2023-08-02: slow, 10min to export 24MB

2023-10-13: fast, 30s to export 26MB

2023-10-30: fast, 30s to export 29MB

2023-11-01: fast, 30s to export 30MB

2023-11-20: fast, 30s to export 36MB

2023-11-28: fast, 30s to export 40MB

2024-04-13: slow 45 minutes to export 59MB

2024-07-18: slow 49 minutes to export 61MB

2024-11-11: slow 65 minutes to export 75MB

macos
windows

3 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    10 months ago

    Hello VincentBounce! 👋

    I'm sorry that you're seeing slow export times when using 1Password. I just did a quick test export to 1PUX using the 1Password for Mac app and the export finished in 25 seconds for a 800MB 1PUX file. So that I can see why your exports are taking so long, please reproduce the issue one more time and then I'd like to ask you to create a diagnostics report from your Mac:

    Send a diagnostics report (Mac)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/1pwd-desktop-export-is-slow-and-may-fail/153155
    • Your forum username: VincentBounce


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much! 

    -Dave

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        10 months ago

        Thank you for posting the Support ID. Let's continue the conversation over email. 

        -Dave