Forum Discussion

Former Member's avatar
Former Member
3 years ago

2FA QR option not in login entry on 1Password

I have a WordPress site. I have saved the login information to 1Password. I would like to add 2FA login information to this entry using the plugin WordFence which is installed on my site. A QR code appears on the site, but I cannot scan it because the QR scan option does not appear on the login entry page in 1Password. How do I do it?8.10.6 - The same problem appears on my iPhone version of 1Password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 13.3.1
Browser:_ Firefox
Referrer: forum-search:https://1password.community/search?Search=2FA%20QR%20scan%20option%20not%20appearing%20on%20login%20entry

ios
macos

5 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @MWhite

    I'm happy that you were able to get everything working. I've passed along your feedback regarding the wording of "One-Time password" to the team, I'm sorry for the confusion.

    -Dave

    ref: PB-33383721

  • Former Member's avatar
    Former Member
    3 years ago

    I was finally able to do it. I was unable to scan the QR image on my computer, but I was able to enter the QR text code and set up the site. It would have been easier if the menu were labeled 2FA or two-factor authorization rather than one-time code. Thanks for your help.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    @MWhite

    On which specific step do the instructions not match what you see on your screen? Are you able to post a screenshot of what you do see? Make sure that nothing sensitive is visible in the screenshot.

    -Dave

  • Former Member's avatar
    Former Member
    3 years ago

    Sorry. This is not helpful. Options described in the link do not appear. I am able to add the 2FA in another authenticator.