Forum Discussion

Former Member's avatar
Former Member
4 years ago

2FA/QR not showing on website

Hey,

Do we know why the website is not showing the QR code scanner anymore? I can see it on the extension but we used to have it on the website and now this is not showing anymore,

Thanks,
Renato

1Password Version: 8.2.0-56BETA
Extension Version: 2.0.5
OS Version: macOS 11.5.2

browser extension

1 Reply

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @renato90!

    I actually don't remember this feature being present on the 1Password.com website, it always required either a 1Password app or the 1Password browser extension to be able to scan QR codes. https://support.1password.com/one-time-passwords/#to-save-your-qr-code-on-1passwordcom still mentions this:

    On the website, choose to enter the code manually. Copy the code, then paste it in the One-Time Password field.
    If the website only supports QR codes, you’ll need to scan it using a 1Password app.