Forum Discussion
7.7.8 crashes
Hi. I just installed the ultimate version of 1password but it crashes from the very first moment.
I’m still running the 12.5.4 on my iPhone 6.
Please need help as I manage all my passwords through 1password.
Thank you.
13 Replies
- Jack_P_1P
1Password Team
Hi all,
1Password for iOS 7.8.1 with a fix for this crash is propagating through the App Store now, and should be available to update on your device very soon, if not already.
We appreciate your patience on getting this resolved.
Cheers!
- Former Member
Same here. iPhone 6 with 12.5.4.
- Former Member
7.8.1 THANK YOUUUU
- Jack_P_1P
1Password Team
Hi @gvb:
I've added you as an affected user. Thank you for your patience on this.
- Former Member
Please add me as affected user. 1Password is closing immediately after trying to open it. I'm running IOS 12.5.4 on Iphone 6. This a new matter as it has been running seemlessly for a long time. 1Password version 7.8
- Jack_P_1P
1Password Team
Hi @baumbcl, thanks for the feedback. I'll add you as affected to this issue as well. Thank you for your patience!
ref: apple-5494
- Former Member
I have the same problem like Konstantinos since the last update.
- Former Member
Thank you for the feedback @opwuser, I will let the team know that you are also experiencing this. Thank you for your patience so far!
- Former Member
identical issue here too. thanks for flagging konstantinos, and thanks for letting us know it’s being studied, Jack. 12.5.4 on OG Air here.
If a fix is not imminent, please enable the “download older version” option in the App Store. I know from a recent experience with another app that this is possible now. Thanks.
- Jack_P_1P
1Password Team
@konstantinos:
Thanks for letting me know. It's no problem in that case, as we do have multiple reports of this and are investigating.