Request: Turn off username guessing in the apps [RESOLVED]
When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
1Password Version: 8.10.56 Extension Version: Not Provided OS Version: iPad 18.2 and iOS 18.2 Browser: Not Provided
I'm sorry that you're running into issues when creating a new login item using 1Password for iOS. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
The team is continuing to iterate on this feature and I've shared your feedback regarding the friction that you're running into as a user of our Fastmail integration. We hope to introduce improvements to this workflow in the future.
For the time being, only 1Password in the browser (our browser extension) currently supports the Fastmail integration when creating new Login items.
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installation of OS X Ventura, 1Password no longer allowed Touch ID access","id":"message:107299","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:107299","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:107299"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:107299"},"body":"
In order to restore access, I first restarted the computer (MacBook Air 2019). I then checked in the System Settings to make sure that Touch ID was enabled. I then checked that it was enabled in 1Password. All sliders/boxes were checked appropriately. I next looked up whether any discussions had featured this here, and there appeared to be a consensus that unchecking Touch ID in 1Password, then rechecking the box would bring it back. I unchecked it - and the box greyed out! Back in the discussions here, there was a consensus that turning off all the Touch ID permissions in the computer's system settings and turning them back on would allow me to click the box in 1Password again, but I have done this in all possible permutations and the Touch ID box in 1Password remains greyed out. Any ideas?
In order to restore access, I first restarted the computer (MacBook Air 2019). I then checked in the System Settings to make sure that Touch ID was enabled. I then checked that it was enabled in 1Password. All sliders/boxes were checked appropriately. I next looked up whether any discussions had featured this here, and there appeared to be a consensus that unchecking Touch ID in 1Password, then rechecking the box would bring it back. I unchecked it - and the box greyed out! Back in the discussions here, there was a consensus that turning off all the Touch ID permissions in the computer's system settings and turning them back on would allow me to click the box in 1Password again, but I have done this in all possible permutations and the Touch ID box in 1Password remains greyed out. Any ideas?
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I then checked in the System Settings to make sure that Touch ID was enabled. 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After installation of OS X Ventura, 1Password no longer allowed Touch ID access","moderationData":{"__ref":"ModerationData:moderation_data:107310"},"body":"
@alak
\n\n
I'm happy to hear that the update resolved the issue for you. 🙂
\n\n
-Dave
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with the update it works !
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@alak
\n\n
Please make sure you are using 8.9.15 and if not updating should help.
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I didn't submit any report yet
\n\n
\n
I can't unlock 1password extension with Touch ID (using chrome)
\n
I CAN unlock 1password app with Touch ID (the option is checked in the prefs)
\n
\n\n
And it's super annoying
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-01T06:36:11.000-08:00","lastPublishTime":"2023-02-01T06:36:11.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:107306":{"__typename":"ModerationData","id":"moderation_data:107306","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:107306":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:101"},"id":"message:107306","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:107299/message:107306","revisionNum":1,"uid":107306,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:107299"},"conversation":{"__ref":"Conversation:conversation:107299"},"subject":"Re: After installation of OS X Ventura, 1Password no longer allowed Touch ID access","moderationData":{"__ref":"ModerationData:moderation_data:107306"},"body":"
Thanks @chalcopis
\n\n
We'll be with you as soon as possible.
\n\n
ref: EGJ-96572-654
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@alak
\n\n
I do not see a report from you. Did you receive a support id. Did you submit one?
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Same issue here
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"17","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-01T04:45:37.000-08:00","lastPublishTime":"2023-02-01T04:45:37.000-08:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:107303":{"__typename":"ModerationData","id":"moderation_data:107303","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:107303":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:107303","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:107299/message:107303","revisionNum":1,"uid":107303,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:107299"},"conversation":{"__ref":"Conversation:conversation:107299"},"subject":"Re: After installation of OS X Ventura, 1Password no longer allowed Touch ID access","moderationData":{"__ref":"ModerationData:moderation_data:107303"},"body":"
support ID: [#EGJ-96572-654]
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"30","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-02-01T03:32:41.000-08:00","lastPublishTime":"2023-02-01T03:32:41.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:107302":{"__typename":"ModerationData","id":"moderation_data:107302","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:107302":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:101"},"id":"message:107302","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:107299/message:107302","revisionNum":1,"uid":107302,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:107299"},"conversation":{"__ref":"Conversation:conversation:107299"},"subject":"Re: After installation of OS X Ventura, 1Password no longer allowed Touch ID access","moderationData":{"__ref":"ModerationData:moderation_data:107302"},"body":"
@bzx
\n\n
We have your diagnostic. Thanks.
\n\n
ref: SHH-59178-436
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I have a similar issue: \n- I can't unlock 1password extension with Touch ID \n- I CAN unlock 1password app with Touch ID (the option is checked in the prefs) \n- The extension locks itself immediately after I log out of a website (forcing me to open it again and unlock with typed password). This happens irregularly, not sure why.
\n\n
I have followed the diagnostic steps and my Support ID number is [#SHH-59178-436]. \nPlease let me know. \nThank you!
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Moderator
