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dom's avatar
dom
New Member
6 days ago

Auto-Lock totally doesn't work

Hey there,

I’ve been battling this for months now — 1Password keeps locking itself after just a few minutes, no matter what I do. And this driving me nuts!

As you can see in the attached screenshot, I’ve explicitly set:
- Auto-lock: Disabled (Never)
- Touch ID: Enabled
- Password confirmation: Every 30 days

All the checkboxes related to auto-lock are off, and yet, the app continues to lock itself randomly after short periods of inactivity.

This has persisted across both macOS Sequoia and Tahoe, and I was honestly hoping the upgrade would fix it. No dice. All permissions are granted, everything is up to date (did every laptop reset I could), I know I’m not the only one.... forums show plenty of users hitting the same wall.

Can someone from the team please take this seriously?
It’s making 1Password unusable for actual workflows. PLEASE.

MacBook Pro, M1 Max.

And yes, let’s be real: since the move to Electron, the desktop app has felt laggy, brittle, and just overall worse. This issue is a perfect example of where things used to work fine but now feel like a regression — both technically and in user experience.

 

1 Reply

  • Hello dom​! 👋

    I'm sorry that 1Password is locking unexpectedly on your Mac. So that I can better understand the situation can you tell me the following: 

    1. Are you just using a personal 1Password account that you unlock using an account password? Or are you also using a Teams/Business account that you unlock using an identity provider like Google, Okta, or Microsoft Entra?
    2. Is the menubar icon turned on for the 1Password desktop app? 
    3. Are you using high performance screen sharing on your Mac? 


    I look forward to hearing from you.

    -Dave