Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Autofill not working within iOS apps in 1P8

Hello, after upgrading from 1P7 to 1P8 on iOS, I've discovered that autofill no longer works in any apps unless iCloud Keychain is also selected in the Autofill Passwords options. iCloud Keychain ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @kchristopher! 👋

I'm sorry to hear that you're unable to fill logins from 1Password on your iOS device. Just to make sure that I understand, are you saying that you have 1Password enabled and iCloud Keychain disabled in Settings > Passwords > AutoFill Passwords and suggestions from 1Password are not appearing when you try to use Password AutoFill but they are appearing when you have both iCloud Keychain and 1Password enabled at the same time?

If I understood correctly, then can you tell me what you see above your keyboard when you tap on a username/password login in an app when only 1Password is enabled for AutoFill? Do you see the "🔑 Passwords" prompt? What happens when you tap on it?

And, when 1Password is enabled for Password AutoFill, are you still able to fill logins in Safari? Or do you not see suggestions there as well?

-Dave