I was unsure where to post this issue. But after installing the stable version of 1password I am pretty sure it's the problem with Nightly Channel. Problem started with this message on 1password Edge Extension. "Microsoft Edge has an update. Restart Microsoft Edge to install the update and reconnect with 1password." There is no update available for edge. Reinstalling the extension gets rid of this message, but integration still doesn't work. Error in extension settings "Problem connecting, please ensure 1password is unlocked." Completely uninstalling 1password and reinstalling the stable version of 1password desktop app solves the issue. 1Password Version: 8.10.8 Extension Version: 2.11.0 OS Version: Windows 11 23H2 Browser:_ Edge 113.0.1774.57

It looks like this issue now ended up in 1Password 8.10.8 stable. Both Edge and Firefox Beta extensions are unable to communicate with the desktop app. I reverted back to 8.10.7 using the msi installer and all is well for now. I understand that a bug can sometimes trickle down to production, but this issue has been reported repeatedly. Therefore honestly. I'm slightly disappointed.

I'm happy that everything is working again for you. 🙂 -Dave

I'm seeing the same update message in Edge, as well as in Brave. Both browsers are up to date. I've tried the 1Password Beta browser extension (2.11.1) and the 1Password Nightly browser extension (2.12.0).

Likewise for me with Vivaldi Snapshot 6.1.3035.3 (Official Build) (64-bit) and browser extension 2.11.1 from the Chrome Web Store attempting to establish a connection to 1Password Nightly for Windows 8.10.8 (81008002). This behavior (or more accurately, lack of functionality) is present both on Windows 11 Pro Insider Preview 22H2 Build 23440.1000 and Kubuntu 23.04 "The Lunar Lobster" using Linux kernel 6.2.0-23-generic. The relevant content of the BrowserSupport log is: INFO [1P:native-messaging\op-browser-support\src\main.rs:165] Starting 1Password-BrowserSupport 8.10.8-2.NIGHTLY production build no. 81008002. INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:42] Verifying browser "C:\Windows\System32\cmd.exe" ERROR [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:49] WinApi(Cannot find the requested object.) INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:59] name: cmd, publisher: Unknown Publisher, pid: 5604, version: 10.0.23440.1000 INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:42] Verifying browser "C:\Program Files\Vivaldi\Application\vivaldi.exe" INFO [1P:native-messaging\op-browser-support\src\browser_verification\windows.rs:59] name: vivaldi, publisher: Vivaldi Technologies AS, pid: 21748, version: 6.1.3035.3 ERROR [1P:native-messaging\op-browser-support\src\main.rs:197] Browser support error: ParentVerificationFail(WinApi(The timestamp signature and/or certificate could not be verified or is malformed.)), happened in: native-messaging\op-browser-support\src\browser_verification\windows.rs:79 Additional error context: Browser's certificate is not trusted

Hello bshakil, softleaf, and RogueScholar! 👋 Thank you for reporting an issue with app integration when using the nightly version of 1Password for Windows. Our developers are currently investigating the issue, to help us narrow down the cause of the problem I'd like to ask you all to send in a diagnostics report: Sending Diagnostics Reports (Windows) Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include: A link to this thread: https://1password.community/discussion/140493/1password-app-integration-broken-on-microsoft-edge-nightly-8-10-8-81008002 Your forum username: username Please do not post your diagnostic report to the forum. This is for your privacy and security. The report will be in zip format. Please send the entire file. You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much! -Dave ref: dev/core/core#22209

Browser app integration broken when using 1Password for Windows

58 Replies

OlivierP
Dedicated Contributor
3 years ago
Might be useful to others:

If you want to rollback to previous stable (Production) version, you can do so.

The 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).

Procedure to rollback:
1- uninstall the current version
2- install using the 8.10.7 installer provided
3- go to Settings > Advanced then Uncheck the box for the automatic updates
OlivierP
Dedicated Contributor
3 years ago
Disappointed is the word...
Issue reported in Nightly but goes to Beta.
Despite support aware of this from multiple users, it goes to Production.
Maybe not enough to stop it... There might be more reports now.

I unchecked automatic updates to stay on 8.10.7 (previous stable) on my PC until it is resolved.

I hope the team finds out the bug and correct it quickly.
In my last exchange with them, they seemed to have no immediate solution except staying in 8.10.7
Ashokleyland
Frequent Contributor
3 years ago
Yes unfortunately... :-(

I cannot even have the login option. Only the loading animation!
leonardder
Occasional Contributor
3 years ago
It looks like this issue now ended up in 1Password 8.10.8 stable. Both Edge and Firefox Beta extensions are unable to communicate with the desktop app. I reverted back to 8.10.7 using the msi installer and all is well for now.
I understand that a bug can sometimes trickle down to production, but this issue has been reported repeatedly. Therefore honestly. I'm slightly disappointed.
leonardder
Occasional Contributor
3 years ago
It looks like this issue now ended up in 1Password production. Ashokleyland can you confirm this?
Former Member
3 years ago
This is broken in 1Password for Windows 8.10.8 (81008024) and either standard and beta Chrome extensions

Rolling windows app back to 1Password for Windows 8.10.7 (81007041) works fine
Former Member
3 years ago
Ashokleyland leonardder glad to hear that you've both switched to the production version for now. Hopefully our developers can investigate and find a fix for the issue in the beta version of the app sooner rather than later. As always, thanks for using 1Password!
1P_Dave
Moderator
3 years ago
It's my pleasure, thank you again. 🙂

-Dave
Ashokleyland
Frequent Contributor
3 years ago
leonardder, yes the workaround is to go back to production.

@Joy_1P, yes going back to production solved the issue
leonardder
Occasional Contributor
3 years ago
Yes, I also switched to the production version and all is well again. Great to see that this is reproducible on your side.

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Browser app integration broken when using 1Password for Windows

58 Replies

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