Forum Discussion

por-cu-pine's avatar
por-cu-pine
New Contributor
3 months ago

Can I migrate data from 1Password 7 for iOS to my 1Password 8 account?

Can I migrate data from 1Password 7 for iOS to my 1Password 8 account? I still have 1Password 7 and 1Password 8 on my iPhone.  I don't use the 1Password 7 anymore, but I know there are at least a fe...
family
ios
macos
vault management
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
2 months ago

Hi por-cu-pine​,

To help make sure that all of your data gets migrated into your account, I'd recommend reaching out to our Support team over email. To make sure they have the information they need about your current setup, I'd like to ask you to create and share a 1Password diagnostics report from the 1Password 7 app on your iOS device (you can follow the steps listed for 1Password 7 in the link below):

Send a diagnostics report (iOS)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread:

    https://www.1password.community/discussions/1password/can-i-migrate-data-from-1password-7-for-ios-to-my-1password-8-account/165944

  • Your forum username: por-cu-pine


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

  • por-cu-pine's avatar
    por-cu-pine
    New Contributor
    2 months ago

    My support ticket ID is WMQ-68835-551.

    • 1P_Timothy's avatar
      1P_Timothy
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hi por-cu-pine​, thanks for sharing the ticket ID. It looks like we received your message and a member of the team has followed up via email. In case any other details are needed, you can continue the conversation there. If there's anything we can help with in the meantime, just let me know.