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Forum Discussion
Can not create passkey for an existing account
Right now can I not create a passkey for an existing Facebook account. I use 1Password for Windows 8.12.4, with the Windows 11 integration to manage keys with 1Password, and 1Password for Android 8.1...
1P_Gem
Moderator
ModeratorHi jonand, thanks for reaching out about this!
Could you reproduce the issue and then email in with a diagnostics report from your Windows device, so our team can take a closer look?
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/can-not-create-passkey-for-an-existing-account/167815
- Your forum username: jonand
You'll receive a reply with a Support ID number. Please post that number here. Thanks!
- Gem
Done, with a mail to your support at 18:44 CET (Sweden), which caused the support ticket ID NKM-38151-697.
Thanks for your support with this, but it is not urgent at all. I have activated 2FA for that account as a good alternative, but passkeys are the future :)
/Jonny
