Forum Discussion
- ramblingpolakOccasional Contributor
Ah yeah we're using the Traditional Prompt.
- Jack_P_1P
1Password Team
Hey ramblingpolak:
Here's the Universal Prompt:
This is the Traditional Prompt:
I can't speak to the differences between the two prompts, if any. In any case, we'd like you to be able to add your account to the app no matter which prompt type you're using. We'll investigate and see if we can get it sorted out. 😀
Jack
- ramblingpolakOccasional Contributor
If you are able to share a screenshot of the two different prompts I can probably tell you. It's one that I've always seen with Duo in the past. Are there any known drawbacks to switching to Universal Prompt? (I'm not the admin for the org, so I don't know much about how it's currently set up).
- Jack_P_1P
1Password Team
Hi ramblingpolak:
Do you happen to know if your organization is using the traditional prompt, or the new Universal prompt in Duo for 1Password?
I was able to replicate the trouble you're running into, but only when using the traditional prompt, not Universal.
Jack
ref: dev/core/core#14670