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Forum Discussion
Can't connect with server
On a family members phone, getting an error after entering the master password saying:
"Unable to communicate with the server. Please check your network connection and make sure the sign-in addres...
I just looked on her phone, she has Sophos Intercept X on it, but I have it on mine as well with no issues. There are two special characters which are just the # sign, no big deal there.
I had to recover her account at one point, does that generate a new secret key? Perhaps that is what is causing the issue. If so, a different error message would be helpful. Going to try that this evening.
