[chase.com] - Filling isn't working

I experience all the problems and attempted solutions re: Chase login with no results. Then tried to use website as "Chase.com" and then instant success. Try it.

having same autofill problem with Chase on my Mac . Password present in login for Chase login, but neither username nor password being filled. I have two accounts with chase with different login in info, but this has never been a problem. Autofill working for other financial websites. Updated OS to 14.5 today.

I am having the same issue and have found the problem in Safari, Chrome, and Firefox. I bank with Chase and accessed it frequently, so I'm certain that this issue has only come about recently and that as recently as last week the 1Password icon was appearing and working in the Chase login window. Additionally, the "AutoFill" option in the browser's 1PW menu does not work on the Chase.com login page either.

I have also noted that the problem is ONLY on the login screen. The subsequent 2FA screen, which for Chase requires both a 6-digit 2FA code and re-entering the account password, still shows the 1PW icon and it works as normal on that screen.

NOTE: I just noticed that this discussion is listed under "Beta & Prereleases." In my case, I'm using the most recent PRODUCTION release of the software (I came to this thread through a search and didn't notice the category). However, it appears that the original poster is also using the production release, so perhaps this discussion is misplaced.

1Password Version: 1Password for Mac 8.10.32 (81032050)
1PW Browser Extensions Version: 2.23.3 for all three browsers
OS Version: macOS 14.5
Browsers:
• Safari 17.5 (19618.2.12.11.6)
• Chrome 125.0.6422.61 (Official Build) (arm64)
• Firefox 126.0 (64-bit)

This just started happening for me too, on Firefox.

I can confirm this issue using Edge on Windows 11 as well as FireFox on the mac.

Does not work on any Chase URLs. This appears to be a known problem. I have tried both Chrome and Edge and all the suggested fixes/workarounds. Please advise, thanks.

1Password Version: 2.23.3
Extension Version: 22300302
OS Version: Win 11 home
Browser: Edge, Chrome

Also had this in Chrome. doesn't work at all, as described. However, it does work as normal in Firefox, so more likely something related to a recent Chrome update, but somehow very specific to Chase.com. I had logged in like normal and then relaunched Chrome for update and then it stopped working.

Hi,

Have you tried another browser, like Firefox? Works fine for myself on Chase.com

The 1password extension usually shows a little icon inside an input field, allowing you to click on it to get suggested login info and prefill it. Today I noticed that it is totally broken for Chase bank's login, and virtually nowhere else. If I open the extension manually, and click 'autofill' on my chase login, it does nothing. Something is utterly broken and it's beyond unacceptable, as logging into my bank is literally one of the most frequent things I do.

What I've tried:
1. disabling and reenabling the extension
2. closing and reopening the 1password native app
3. uninstalling and reinstalling the extension

NOTHING has worked. I think this is on you. Chase likely pushed a change to their webforms that prevents 1p from recognizing it. You need to fix this asap.

1Password Version: 1Password for Mac 8.10.32 (81032050)
Extension Version: 2.23.3
OS Version: 14.4.1
Browser: Arc browser

Can confirm both that Chase is broken and most other sites aren't. The University of Kentucky Federal Credit Union site also no longer works. 1Password was updated just before I attempted to log in, so there may be an inadvertent code incompatibility. I'm going to report to 1Password to see if they can investigate further and if anyone has any other sites that likewise no longer work, I'd recommend you do so for those as well.