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Forum Discussion
Conflict Between 1Password And Microsoft Word
In Microsoft Word you can insert a nonbreaking space between words to keep them on the same line. I.e.
aaaaa bbbbb ccccc
123 feet
instead of
aaaaa bbbbb ccccc 123
feet
This can be done by hitting Ctrl-Shift-Space. In the example above the nonbreaking space would be between '123' and 'feet'.
1Password intercepts the Ctrl-Shift-Space and pops up the PIN authentication screen followed by the password authentication screen. The Ctrl-Shift-Space is not passed to Microsoft Word. 1Password should not even be appearing in Microsoft Word.
I need a fix or workaround. (There is a way to insert a nonbreaking space using special characters, but it is a PITA, especially since I've been using nonbreaking spaces for decades.) I am running Windows 11 Pro, fully patched, and Microsoft 365.
While working on this issue the Devs should make sure there aren't any other keyboard shortcuts in Word (or Excel, etc.) that are being intercepted.
(Since there is apparently no way to directly contact 1Password Support, there should be a "Bug Report" tag on these Community posts.)
2 Replies
- 1P_Dave
Moderator
Hello ChuckD! 👋
I'm sorry that you ran into a conflict where 1Password and Microsoft Word both use the same shortcut. As you mentioned, you can change the shortcut to show Quick Access Ctrl-Shift-Space bar to something else if you'd prefer to use the shortcut to another app:
- Open and unlock 1Password for Windows.
- Click your account or collection at the top of the sidebar and click Settings.
- Click General and change your shortcut.
Since these keyboard shortcuts are known to conflict with Microsoft Word, in my opinion the default settings for the 1Password shortcuts should be disabled. If a user doesn't use the Microsoft Word shortcuts, or has a greater need for the 1Password shortcuts, they can activate them in 1Password.
Not everyone uses Microsoft Word, or uses that specific shortcut to insert non-breaking spaces in Microsoft Word, and there are other apps that might use different shortcuts. The shortcut has been in place ever since 1Password 8 was released and a lot of users rely on it in their day-to-day workflows. However, you can always change the shortcut if you do find it conflicting with another app like Microsoft Word.
That being said, I'll pass along your feedback to the team so that they're aware of the conflict that some Microsoft Word users might run into. The team will look into possible solutions for the future.
There is another potential MS Word conflict, Ctrl-Shift-L, in the 1Password default keyboard shortcuts.
You can change this shortcut as well using the steps that I posted above. Thank you for sharing your feedback and findings with the community!
-Dave
PB-48402101
UPDATE - I discovered that this problem had been reported 4 years ago, along with a workaround.
The Ctrl-Shift-Space shortcut in 1Password has to be deleted in 1Password Settings | General. I didn't have to reboot for the change to take effect, but the OP from 4 years ago did.
There is another potential MS Word conflict, Ctrl-Shift-L, in the 1Password default keyboard shortcuts.
Since these keyboard shortcuts are known to conflict with Microsoft Word, in my opinion the default settings for the 1Password shortcuts should be disabled. If a user doesn't use the Microsoft Word shortcuts, or has a greater need for the 1Password shortcuts, they can activate them in 1Password.
